--00000000000010b73a05ed2531fe Content-Type: multipart/alternative; boundary="00000000000010b73605ed2531fc" --00000000000010b73605ed2531fc Content-Type: text/plain; charset="UTF-8" Hi Ali, Please see attached. The form is pretty straight forward and self explanatory. It is simply a case of cross referencing clearcare and transferring the info to this form. In this case as it hasn't been done for while you'll have quite a few months to do. Once payment is received the client will end up with a large credit on file as his son has already done paid on credit card. This all balances out and once the credit runs out, simply start charging the card again. I believe that the total amount annually isn't quite what we bill, but reasonable close. They do not require the client to sign. I signed boxes. Historically I was required to print and mail hard copies to Veterans for payment. My suggestion before doing anything else is to call Veterans Affairs and ask them when the last billing was done and explain that there have been some personnel changes at HCA. They're typically very helpful with all of this. You will also need to discuss with them that the address on file for HCA needs to be updated in case they send a cheque. Also ask if they need your original invoices as well as backup. I don't recall. Cheers and feel free to let me know if you need help on anything. Steve --00000000000010b73605ed2531fc Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Ali, Please see attached. = The form is pretty straight forward and self explanatory. It= is simply a case of cross referencing=C2=A0clearcare and transferring the= =C2=A0info to this form. In this case as it hasn't been done for while = you'll have quite a few months to do. Once payment=C2=A0is received the= client will end up with a large credit on file as his son has already=C2= =A0done paid on credit=C2=A0card. This all balances out and once the credit= runs out, simply start charging the card again. I believe=C2=A0that the to= tal amount annually isn't quite what we bill, but reasonable close. They do not require the client to sign. I signed boxe= s. Historically I was required to print and mail h= ard copies to Veterans for payment. My suggestion = before doing anything else is to call Veterans Affairs and ask them when th= e last billing=C2=A0was done and explain that there have been some personne= l changes at HCA. They're typically very helpful with all of this. You = will also need to discuss with them that the address on file for HCA needs = to=C2=A0be updated in case they send a cheque. Also ask if they need your o= riginal invoices as well as backup. I don't recall. Cheers and feel free to let me know if you need help on anything. Steve --00000000000010b73605ed2531fc-- --00000000000010b73a05ed2531fe Content-Type: application/pdf; name="VA Form -Potashner.pdf" Content-Disposition: attachment; filename="VA Form -Potashner.pdf" Content-Transf