--0000000000004bf09e063a0c9bde Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Got it. On Mon, Jul 14, 2025 at 5:18=E2=80=AFPM Tyler Ferguson wrote: > Good Afternoon Team, > > This is another reminder that all communication for our clients needs to > go through our office. This is especially important in regards to > scheduling changes. These changes must be communicated to the office for > payroll purposes. > > While family members and clients may make changes in the moment during a > shift, please gently remind clients they need to reach out to the office. > > If your availability changes then this also needs to be > communicated directly to the office and not discussed with the client. > > Failure to follow our policies and procedures will result in a > reassessment of the viability of you continuing with your current client. > > *Please reply all and respond back to confirm you understand and have rea= d > this message. * > > Best, > Tyler > -- > > *Tyler Ferguson* > > Employee Care Manager > Office: 416-488-8777 > > Cell: 647-406-8719 > > *We value your feedback. Please leave us a Google review* > > > TheKey.ca > > > [image: TheKey] > --0000000000004bf09e063a0c9bde Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Got it. On Mon, Jul 14, 2025 at 5:18=E2=80= =AFPM Tyler Ferguson < tyler= .ferguson@thekey.com > wrote: Good Afternoon Team, T= his is another reminder that all communication for our clients needs to go = through our office. This is especially=C2=A0important in regards to schedul= ing changes. These changes must be communicated to the office for payroll p= urposes.=C2=A0 While family members and clients ma= y make changes in the moment during a shift, please gently remind clients t= hey need to reach out to the office.=C2=A0 If your= availability changes then this also needs to be communicated=C2=A0directly= to the office and not discussed with the client. = Failure to follow our policies and procedures will result in a reassessment= of the viability of you continuing with your current client.=C2=A0 Please reply all and respond=C2=A0back to confirm you = understand and have read this message.=C2=A0 B= est, Tyler -- Tyler Ferguson Employ= ee Care Manager</font