--000000000000c45ec20614058b0b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Looks good to move forward. On Tue, Mar 19, 2024 at 8:46=E2=80=AFAM Timothy Thomas wrot= e: > Hey Steve, > > Can you review a new clients comments on our Montreal CCA and joeys > potential answers in green below. > > Let me know if we=E2=80=99re ok to proceed. > Thanks > > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > > > ---------- Forwarded message --------- > From: Joey Taylor > Date: Tue, Mar 19, 2024 at 11:36=E2=80=AFAM > Subject: Re: Consent Form > To: Timothy Thomas > > > Wack job client whose job in states is to review contracts. I told her I > can't make changes to contract but I will address in writing any concerns > she has. Green is my answer. Can you confirm? > ------------------------- > Good Morning Helene, > > It was a pleasure speaking with you. > > 1) SUPPLIES: Caregiver and/or Company shall not purchase any supplies > without prior written consent from Client. Any suppliers purchased withou= t > authorization shall not be charged to Client. > Confirmed - Supplies are only purchased after speaking with the family an= d > obtaining consent. > > 2) CANCELLATIONS: Please confirm that the 48 hours are calendar hours and > not business hours. I.e. if we wish to cancel for Monday afternoon, > Saturday morning shall be considered 48 hours. > Confirmed - Please make sure any cancelations are put in writing to the > following email: infomtl@thekey.com as well as called in to our > 514-907-5065 phone number. > > 3) INVOICING AND PAYMENT: We are obliged to complete the PAD however, we > will be paying via eTransfer. Should we terminate our relationship, > Company shall destroy our information, including banking details in the > PAD. Company shall not use the PAD unless Client agrees in writing. > PAD will only be used if invoices are not paid in a timely manner (Non-Pa= yment > in excess of thirty (30) days will be considered late). We will advise in > writing in this situation. > > 4) CAREGIVER PROTECTIONS: This section covers the use of camera by > Client. It falls short of including recording Caregiver activities and > image. Client should be indemnified against any claims from Caregiver fr= om > any use of recordings. > Confirmed > Additionally, should Caregiver steal any of the Client's property that is > not hidden or concealed from Caregiver, Company will re-imburse the cost = of > Client's loss. To be clear, should the Caregiver open a draw or cabinet > that personal items and steals them, Company remains liable for the lost. > Confirmed > > 5) PAD: Company shall have the information in the file in a secure > location, electronically, digitally, or physically. Should the informati= on > be stolen from Company, Company remains responsible for any of Client's > losses. > Confirmed > > 6) TERMINATION: We discussed that Client w