Re: Fwd: Digital Certificate Request Denial Warning

From
James Sudimak (Support) <dev@homecareassistance.com>
To
Timothy Thomas <tt@thekey.com>
Date
Wed, 03 Aug 2022 17:44:43 +0000
Folder
INBOX
----==_mimepart_62eab40b91137_3d3f85ff2cb9648649d5 Content-Type: multipart/alternative; boundary="--==_mimepart_62eab40b91077_3d3f85ff2cb96486485"; charset=UTF-8 Content-Transfer-Encoding: 7bit ----==_mimepart_62eab40b91077_3d3f85ff2cb96486485 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable ------------------------------------------= ---- James Sudimak, Aug 3, 2022, 1:44 PM EDT Hi Timothy, Yes, corporate does have a master Cloudflare account, and it looks like w= e also have access to your Cloudflare account where the Montreal domains = are managed. In theory, we can transfer the domain over to the corporate CF account, b= ut this may involve very careful planning, as there seem to be some nuanc= es in how the domain's DNS and CDN is set up currently. For example, it looks like the site is using the CloudCannon CMS and ther= e may be a custom Cloudflare Proxy put in place according to the current = DNS records: https://cloudcannon.com/documentation/articles/using-external-dns-to-conf= igure-your-custom-domain/#cloudflare-proxy ![](https://riseco.zendesk.com/attachments/token/Ue2jqRFH7g0dlPImhnqudFX= 5I/?name=3Dimage.png) Therefore, I don't think a simple nameserver/account switch and DNS recor= d export/import will be safe to do unless we have a complete understandin= g on how everything is set up. Please let us know if you have any questions. Thanks and warm regards, James Sudimak Web Developer, TheKey thekey.com 221 Main St #520, San Francisco, CA 94105 Attachment: image.png On August 1, 2022, 10:52 AM, Timothy Thomas wrote: ----= ------------------------------------------ Timothy Thomas, Aug 1, 2022, 10:52 AM EDT Thanks James. Does corporate have a cloudflare account? Perhaps we could = move hca Montreal there? On August 1, 2022, 10:26 AM, James Sudimak wrote: ----= ------------------------------------------ James Sudimak, Aug 1, 2022, 10:26 AM EDT Hi Timothy, Thanks for bringing this to our attention. The SSL certificate and hostin= g services for Winnipeg are no longer needed on this GoDaddy account, sin= ce we had transferred everything over a while back. We've gone ahead and cancelled auto-renewal for the SSL service and the h= osting service on GoDaddy. This only relates to the Winnipeg account (hom= ecareassistancewinnipeg.ca). Please let us know if there is anything else we may assist with. Thanks! Warm regards, James Sudimak Web Developer, TheKey thekey.com 221 Main St #520, San Francisco, CA 94105 On July 29, 2022, 9:26 AM, Timothy Thomas wrote: ----= ------------------------------------------ Timothy Thomas, Jul 29, 2022, 9:26 AM EDT Good morning, We received this email regarding our Winnipeg website. Could you please l= ook into it? Thank you Tim ---------- Forwarded message --------- From: **Lindsey Fancy** Date: Thu, Jul 28, 2022 at 2:10 PM Subject: Fwd: Digital Certificate Request Denial Warning To: Timothy Thomas Not sure what needs to be done here or who needs to receive this. Sent from my iP