--00000000000027a386063532e64a Content-Type: multipart/alternative; boundary="00000000000027a385063532e649" --00000000000027a385063532e649 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Danielle, Thanks for sending this over to us to review. Yes, she was confused and Cristal has met with her and coached her on the correct process. Chris Christopher Reese Director of Inside Sales | TheKey Mobile: 602.402.2255 On Wed, May 14, 2025 at 9:32=E2=80=AFAM Danielle James wrote: > Hi, > Are the RIMs aware that the CareScout clients have to have a minimum of = 3 > days a week and 12 hours a week? > We had an assessment scheduled, and they only wanted 1 shift 4 hours a > week. > [image: image.png] > > [image: image.png] > > https://homecareassistance.lightning.force.com/lightning/r/Opportunity/00= 6UH00000NwAcsYAF/view > > > *Danielle James LPN* > > Milwaukee General Manager | TheKey > > Mobile: 414-309-4827 > > > > *Have positive feedback? We'd love to share that with the community: * > https://search.google.com/local/writereview?placeid=3DChIJkbvX_ggg3YARmZm= eZB1UILA > --00000000000027a385063532e649 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Danielle,=C2=A0 Thanks= =C2=A0for sending this over to us to review.=C2=A0 Yes, she was confused an= d Cristal has met with her and coached her on the correct process.=C2=A0=C2= =A0 Chris Christopher Reese Director of Inside Sales | TheKey Mobil= e: 602.402.2255 On Wed, May 14, 2025 at 9:32=E2=80=AFAM Danielle James < danielle.james@thekey.com > wro= te: Hi, =C2=A0Are the RIMs aware that the CareScout clients= =C2=A0have to have a minimum of 3 days a week and=C2=A012 hours a week?=C2= =A0 We had an assessment scheduled, and they only wanted 1 shift = 4 hours a week.=C2=A0 https://homecareassistance.light= ning.force.com/lightning/r/Opportunity/006UH00000NwAcsYAF/view Daniel= le James LPN <p dir=3D"ltr" style=3D"line-height:1.38;= margin-top:0pt;margin-bottom:0