--0000000000006add2c0639a9665c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim, Historically, what happened if a client does not meet their minimum commitment? Did we bill them for any gap in hours? On Thu, Jul 10, 2025 at 8:26=E2=80=AFPM Melissa Reyes wrote: > Nina and Steve, > > Canada team shared in previous Canadian CCAs they had a minimum hours > commitment and they are interested in reinstating that. Thoughts on addin= g > this to their agreement? > > *Melissa Reyes* > President of Client Services(916)743-0530 > > > ---------- Forwarded message --------- > From: Timothy Thomas > Date: Thu, Jul 10, 2025 at 6:57=E2=80=AFPM > Subject: Old Consent > To: Melissa Reyes > > > Hi Melissa, > > Here is a copy of my old Consent agreement. You can see in the pricing bo= x > we had a spot for minimum commitment of hours. The CSMs would fill this o= ut > at assessment. > > -- > > *Tim Thomas* > Head of Midwest & Canada Divisions | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > --0000000000006add2c0639a9665c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim, Historically, what happened if a client does n= ot meet their minimum commitment? Did we bill them for any gap in hours? On Thu, Jul 10, 2025 at 8:26=E2=80=AFPM Melissa Reyes &l= t; melissa.reyes@thekey.com &= gt; wrote: Nina and=C2=A0Steve, Canada team shared in previous Canadian CCAs they had a minimum h= ours commitment and they are interested in reinstating that. Thoughts on ad= ding this to their agreement? Melis= sa Reyes President of Client Services (916)743-0530 ---------- Forwarded= message --------- From: Timothy Thomas < tt@thekey.com > Date: Thu, Jul 10, = 2025 at 6:57=E2=80=AFPM Subject: Old Consent To: Melissa Reyes < melissa.reyes@t= hekey.com > Hi Melissa, Here is a copy of my old Consent agreement. You can = see in the pricing box we had a spot for minimum commitment of hours. The C= SMs would fill this out at assessment.=C2=A0 -- Tim Thomas Head of Midw= est & Canada Divisions |=C2=A0 TheKey Mobile: 514.591.9387 = <img src= =3D"https://signature.thekey.com/img/tk_logo_byhca_sig.png" width=3D"160" h= eight=3D"53" alt=3D"TheKey" style=3D"ve