--0000000000005b70ef061892383b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, I have an issue with a current client (tier 1 VIP client). They normally pay by wire transfer. Her last payment did something different and she is very upset (it went to a different area and she does not understand). She wants to continue paying by wire. The caller is Lise who handles the Monty family finances. She speaks some English. She would like a call back from someone from billing to explain what happened and the process going forward with her wire transfers. She is not a fan of VersaPay as it's complicated for someone her age she expressed. Lise: 514-972-0900 If someone can call her urgently who has access to all this information. Joey Taylor *Directeur G=C3=A9n=C3=A9ral/**General Manager* 514-907-5065 TheKey.ca [image: TheKey] --0000000000005b70ef061892383b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, I have an issue with a current c= lient (tier 1 VIP client). They normally pay by wire transfer. Her last pay= ment=C2=A0did something different and she is very upset (it went to a diffe= rent area and she does not understand). She wants to continue paying by wir= e.=C2=A0 The caller is Lise who handles the Monty famil= y finances. She speaks some English. She would like a call back from someon= e from billing to explain what happened and the process going forward with = her wire transfers. She is not a fan of VersaPay as it's complicated fo= r someone her age she expressed.=C2=A0 Lise: 514-972-0900 If = someone can call her urgently who has access to all this information.=C2=A0= Jo= ey Taylor Directeur G=C3=A9n=C3=A9ral/ General Manager 514-90= 7-5065 TheKey.ca =C2=A0=C2=A0 --0000000000005b70ef061892383b--