--000000000000f1e54105e003d0d8 Content-Type: text/plain; charset="UTF-8" Hi Tim, Yes it seems to be working differently in the CAN ClearCare. I have a meeting scheduled on Tuesday at 3EST to have them walk me through the solution. I will follow up then. On Fri, May 27, 2022 at 2:58 PM Timothy Thomas wrote: > Hi Sydney. > > Have you had a chance to test it out yet? > > Thanks > > On Thu, May 26, 2022 at 2:49 PM Timothy Thomas wrote: > >> Sure, go ahead. >> >> On Thu, May 26, 2022 at 2:41 PM Sydney Cohen wrote: >> >>> Would you mind if I jumped into your portal and tested adding myself to >>> both? >>> >>> On Thu, May 26, 2022 at 1:32 PM Timothy Thomas wrote: >>> >>>> Would you recommend simply creating new user accounts for all employees >>>> across both URLs? >>>> >>>> On Thu, May 26, 2022 at 2:31 PM Michele Boehmer >>>> wrote: >>>> >>>>> Let me or Sydney know how we can help in getting this set up or >>>>> helping the team understand how to navigate. >>>>> >>>>> ---------- Forwarded message --------- >>>>> From: Timothy Thomas >>>>> Date: Thu, May 26, 2022 at 11:27 AM >>>>> Subject: Re: Calgary Winnipeg Merge >>>>> To: Michele Boehmer >>>>> Cc: Sydney Cohen , Lisa Larson >>>> llarson@homecareassistance.com>, Angie Markwell >>>> angie.markwell@thekey.com>, Megan Harris , >>>>> Nicole Avedis >>>>> >>>>> >>>>> Yes Michele, that would be a great workaround. >>>>> >>>>> On Thu, May 26, 2022 at 2:14 PM Michele Boehmer >>>>> wrote: >>>>> >>>>>> Hi Timothy >>>>>> >>>>>> Our best course of action here is to grant access to both the >>>>>> Winnipeg and Calgary ClearCare URLs to both teams as a temporary work >>>>>> process until such time as the Salesforce transition can be done >>>>>> efficiently? This would put us in July to move the data. Any concerns? >>>>>> >>>>>> Michele >>>>>> >>>>>> On Thu, May 26, 2022 at 10:59 AM Timothy Thomas >>>>>> wrote: >>>>>> >>>>>>> Hi Sydney, >>>>>>> >>>>>>> That's correct, we're not yet integrated on those platforms. >>>>>>> >>>>>>> Can we consolidate without changes to salesforce configurations or >>>>>>> do they go hand in hand? >>>>>>> >>>>>>> Thank you! >>>>>>> Tim >>>>>>> >>>>>>> On Thu, May 26, 2022 at 1:55 PM Sydney Cohen >>>>>>> wrote: >>>>>>> >>>>>>>> Hi Lisa and Tim, >>>>>>>> >>>>>>>> There are a lot of behind the scenes going on to prep for ClearCare >>>>>>>> Consolidations. >>>>>>>> >>>>>>>> Am I correct in understanding Canadian sites are not currently >>>>>>>> using Netsuite, VersaPay or Paychex? >>>>>>>> This may make the process simpler if that is the case. >>>>>>>> >>>>>>>> Since you are live on Salesforce, we will need to meet with the SF >>>>>>>> team to see if this setup can be accommodated before their update launch at >>>>>>>> the end of June. They have been holding strong in their request for no >>>>>>>> consolidations before the beginning of July. >>>>>>>> >>>>>>>> Best, >>>>>>>> Sydney >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> On Thu, May 26, 2022 at 12:44 PM Lisa Larson >>>>>>> llarson@homec