----==_mimepart_67507ca768eed_22c3fb7cae0c2cc38962352 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi=C2=A0Mikey,=C2=A0 This financial POA is not for Keith Weiss, signe= r of CCA. =C2=A0No, client does not have outstanding balance. =C2=A0TheKe= y CCA is just not a current legal document. Thanks,=C2=A0 Laur= ie Simpson Thank you, Laurie=C2=A0 Laurie Simpson TheKey,= In Home Care for Seniors ltci@thekey.com Long Term Care Insurance C= ustomer Service - (855)-205-8007 Long Term Care Insurance Fax - (813) 69= 3-5625 Finance Customer Service - (866) 226-1702 TheKey.com Noti= ce: This e-mail transmission may contain information that is proprietary,= privileged and/or confidential and is intended exclusively for the perso= n(s) to whom it is addressed. This message may also contain Protected Hea= lth Information (PHI) and must be treated confidentially and handled in a= ccordance with HIPAA and other federal and state privacy laws. Any use, c= opying, retention or disclosure by any person other than the intended rec= ipient or the intended recipient's designees is strictly prohibited. If y= ou are not the intended recipient or their designee, please notify the se= nder immediately and delete this e-mail (and any accompanying attachments= ). = = On Wed, 4 Dec at 10:16 AM , Timothy Thomas wrote: Thanks Mikey. = = = On Wed, Dec 4, 2024 at 10:02=E2=80=AFAM Mikey Allen wrote: = = = Attached is the POA paperwork I was able to find which appears=C2=A0to h= ave all pages I will upload into CC. I dont see the original file I uploa= ded at the start of care in there anymore. = Best, = = = On Wed, Dec 4, 2024 at 9:51=E2=80=AFAM Timothy Thomas wr= ote: = = = The client is moving back to Illinois on Saturday and services will be c= ancelled.=C2=A0 = Is there an outstanding balance on their account?=C2=A0 = = = On Tue, Dec 3, 2024 at 7:15=E2=80=AFPM Melissa Reyes wrote: = = = = = @Timothy Thomas=C2=A0Please advise how you would like to proceed. Without= these items we cannot continue to provide services. = = = Melissa = = = On Tue, Dec 3, 2024 at 10:40=E2=80=AFAM Jeannie Ortiz = wrote: = = = = = Good Day Team, = = Our CareScout LTC client, Joan Keeley, currently does not have a valid C= lient Care Agreement (CCA) or Payment Authorization Form (PAF) on file wi= th TheKey. These documents are essential for the following reasons: = = = Legal Compliance: The CCA and PAF are required to ensure that all care se= rvices provided are in accordance with legal and regulatory standards. Th= ese documents outline the terms and conditions of care, ensuring transpar= ency and mutual understanding between the client and TheKey. = = Authorization and Consent: The PAF is crucial for authorizing payments fo= r the services provided. Without this authorization, we cannot legally pr= ocess payments, which can disrupt the continuity of care services. = = Protection of Rights: Both the CCA and PAF protect the client's and their= family's rights by cl