--0000000000001a814406020ad920 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Aaron called me as well, Thanks Tim On Thu, Aug 3, 2023 at 2:59=E2=80=AFPM Timothy Thomas wrote= : > FYI > > ---------- Forwarded message --------- > From: Aaron Worob > Date: Thu, Aug 3, 2023 at 3:50=E2=80=AFPM > Subject: Re: Office internet - [#388085] > To: Timothy Thomas > > > Hi Tim: > > The Shaw payment service was down for a bit, but I was just able to get > through to their phone support team and they gave me a different method t= o > submit the payment. The support person I spoke with advised the internet > service should be restored within the next 10 minutes. I'm monitoring the > portal to see when they update our account. > > Thank you, > Aaron Worob > Network/Systems Administrator > > *aaron.worob@thekey.com *(650) 270-2347 > [image: TheKey] > > > On Thu, Aug 3, 2023 at 12:25=E2=80=AFPM Timothy Thomas wr= ote: > >> Sounds good, thank you. >> >> On Thu, Aug 3, 2023 at 12:08=E2=80=AFPM Aaron Worob >> wrote: >> >>> Hi Tim: >>> >>> I'm working on submitting the payment through the web portal. As soon a= s >>> it's paid I will let you know. >>> >>> Thank you, >>> Aaron Worob >>> Network/Systems Administrator >>> >>> *aaron.worob@thekey.com *(650) 270-2347 >>> [image: TheKey] >>> >>> >>> On Thu, Aug 3, 2023 at 12:06=E2=80=AFPM Timothy Thomas = wrote: >>> >>>> Hi Aaron, >>>> >>>> Were you able to resolve the internet outage in Winnipeg? >>>> >>>> Do you have the account info as I can call and make a payment to get >>>> things back on track? >>>> >>>> On Thu, Aug 3, 2023 at 12:02=E2=80=AFPM Brian Boxall >>>> wrote: >>>> >>>>> Sorry, he called me to inform the net was cut and discussed how to >>>>> escalate the bill payment issue >>>>> >>>>> ---------- Forwarded message --------- >>>>> From: Aaron Worob >>>>> Date: Thu, Aug 3, 2023 at 9:36=E2=80=AFAM >>>>> Subject: Re: Office internet - [#388085] >>>>> To: >>>>> >>>>> >>>>> Hi Brian, >>>>> >>>>> I'd be happy to look into the office network status for you. Could yo= u >>>>> please tell me which office you are experiencing this trouble at? >>>>> >>>>> Thank you, >>>>> Aaron Worob >>>>> Network/Systems Administrator >>>>> *aaron.worob@thekey.com * >>>>> [image: TheKey] >>>>> >>>>> On Thu, 3 Aug at 10:28 AM , BrianBoxall >>>> bboxall@homecareassistance.com> wrote: >>>>> I have an issue where I can't determine if it's my wifi adapter or >>>>> office network is out >>>>> No connectivity for 2 days >>>>> Cpu troubleshooting doesn't seem to enable connectivity >>>>> >>>>> 388085:611100 >>>>> >>>>> >>>>> -- >>>>> Brian Boxall >>>>> >>>>> Client Success Manager >>>>> >>>>> Direct 431 887 1785 >>>>> >>>>> Office 204 489 6000 >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> TheKey.ca >>>>> >>>>> [image: TheKey] >>>>> >>>>> >>>> >>>> -- >>>> Tim Thomas >>>> Head of Canada Division >>>> *Please note my email has changed:* >>>> tt@TheKey.com >>>> (514) 591-9387 >>>> TheKey.ca >>>> [image: TheKey] >>>> >>>