Re: Assessment to Start of Care

From
Emily Swackhamer <emily.swackhamer@thekey.com>
To
Timothy Thomas <tt@thekey.com>
Date
Wed, 30 Oct 2024 12:16:53 -0500
Folder
INBOX
--0000000000007eb9a90625b4e0fe Content-Type: multipart/alternative; boundary="0000000000007eb9a60625b4e0fd" --0000000000007eb9a60625b4e0fd Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Which platform should I be pulling this information from? I tend to get different numbers from Analytics Portal vs Tableau. Is one more accurate than the other? September-assessments never started 1. Barbara Hastey- CareScout partnership. She was paying current company $25/hr and did not want the price increase even with the competitive CareScout rate 2. Dale Hudson- CareScout partnership. Was paying their current company less and did not want the price increase even with the competitive CareScout rate. Also, wanted more cleaning done than we allow our caregivers. 3. Rose Aleman- Assessment went well, but Rose started declining rapidly. Hospice was seeing her every day and the family did not expect = her to live long. Private care was no longer relevant. October 1. Rick Kelly, Richard Barker, Juanitta Wheeler- all three are examples of what you and I discussed on our last 1:1. Facilities are reaching out= to Katie because they want the family to consider private care. They may ag= ree to the assessment, but in all three situations they wanted the facility = to provide better care. None were open to private care. Katie has been following up with the facilities and family. Private care may become a mandatory requirement placed by the facility for some of these cases. 2. Barbara McCarrick, William "Bill" Vandemore, Barbara O'Niel, Fred Benassi, Allene Evans, Kaitlin Bumpus, and Chris Corley are all Closed W= on for this month! 3. James Wilder- assessment completed last night and paperwork sent. Expectation to start November 1st once signed. Emily On Wed, Oct 30, 2024 at 10:31=E2=80=AFAM Timothy Thomas wro= te: > Here are the stats per site. > > > [image: Screenshot 2024-10-30 at 11.30.04=E2=80=AFAM.png] > > On Wed, Oct 30, 2024 at 11:28=E2=80=AFAM Timothy Thomas w= rote: > >> Hey Team, >> >> We've seen a significant decline in our assessment to start of care >> ratio. Which as a region was in the mid 60% in July and August but fell = to >> 50% in September. >> >> Do you have any insights to share? Could you ask your CSMs if they have >> some thoughts? >> >> Thanks >> >> -- >> >> *Tim Thomas* >> Head of Midwest & Canada Divisions | *TheKey* >> Mobile: 514.591.9387 >> [image: TheKey] >> > --0000000000007eb9a60625b4e0fd Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Which platform should I be = pulling this information from? I tend to get different numbers=C2=A0from An= alytics Portal vs Tableau. Is one more accurate than the other? September-assessments never started Barbara= Hastey- CareScout partnership. She was paying current company $25/hr and d= id not want the price increase even with the competitive CareScout rate Dale Hudson- CareScout partnership. Was paying their curr