--00000000000011220a060389790d Content-Type: text/plain; charset="UTF-8" Good Afternoon, Over the weekend, our on-call team reactivated an old client in ClearCare (not through SalesForce). This client had not received care for 90+ days and should have been created as a new opp in SalesForce and should be represented as a new Start of Care in the analytics portal. Can the adjustments be made so it reflects a new SOC in analytics?Brian Carpenter #1191472 https://hcavancouver.clearcareonline.ca/clients/1000000000049621/ https://homecareassistance.lightning.force.com/lightning/r/Opportunity/0067V000027weFiQAI/view Thank you, Joey Taylor *Regional Care Solutions Manager* 514-907-5065 TheKey.ca [image: TheKey] --00000000000011220a060389790d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon, Over the weekend, our on-call team = reactivated an old client in ClearCare (not through SalesForce). This clien= t had not received care for 90+ days and should have been created as a new = opp in SalesForce and should be represented as a new Start of Care in the a= nalytics=C2=A0portal. Can the adjustments be made so it reflects a new SOC = in analytics? Brian Carpenter #1191472 https://hcavancouver.clearcareonline.ca/clients/1000000000049= 621/ https://homecareassistance.ligh= tning.force.com/lightning/r/Opportunity/0067V000027weFiQAI/view Thank=C2=A0you, Joey Taylor Regional Care Solutions M= anager 514-907-5065 TheKey.ca =C2=A0=C2=A0 --00000000000011220a060389790d--