RE: Canadian

From
Gary Scott <gscott@homecareassistance.com>
To
Timothy Thomas <tt@thekey.com>
CC
Benjamin Lewis <benjamin.lewis@thekey.com>, Kate Goodrich <kate.goodrich@thekey.com>
Date
Mon, 6 Jun 2022 10:59:02 -0500
Folder
INBOX
--0000000000004f5c3a05e0c98dba Content-Type: multipart/alternative; boundary="0000000000004f5c3905e0c98db9" --0000000000004f5c3905e0c98db9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We understood Canada would do locally. If you can do that, please do. If you need us to send, we can, but then we get the responses we have to push to your team. Thanks, Gary *From:* Timothy Thomas *Sent:* Monday, June 6, 2022 10:58 AM *To:* Gary Scott *Cc:* Benjamin Lewis ; Kate Goodrich *Subject:* Re: Canadian We=E2=80=99re happy to do it locally Gary. I just wasn't sure what the stan= dard procedure was. Let me know what you would prefer to do. On Mon, Jun 6, 2022 at 11:34 AM Gary Scott wrote: @Kate Goodrich it appears Tim wants us to send the emails. Lets review and send today. *From:* Timothy Thomas *Sent:* Monday, June 6, 2022 9:50 AM *To:* Kate Goodrich *Cc:* Benjamin Lewis ; Gary Scott *Subject:* Re: Canadian Hi kate. Have the letters gone out? On Wed, Jun 1, 2022 at 2:29 PM Timothy Thomas wrote: Got it. Who will initiate the merge and separate email in this case? Otherwise, everything looks good. Thank you Kate! On Wed, Jun 1, 2022 at 12:40 PM Kate Goodrich wrote: No worries - updated files attached. Please be advised that Fernandes is part of the email group. If using the mail merge function to batch send the emails, she will need to be emailed separately in order to make specific changes without impacting the entire group. I included her changes on the PDF copy for the emails. On Wed, Jun 1, 2022 at 12:09 PM Timothy Thomas wrote: Hi Kate, The local leaders reviewed the letters and picked up a few more errors. They've updated the spreadsheet so please merge again. And finally, a manual change is needed for Fernandes- they receive hourly and live in care. The letter should read, in addition to the live-in care increase, the hourly care will increase by $2/hour to $32. I apologize for the back and forth. We're all set now. Thanks! Tim On Wed, Jun 1, 2022 at 10:50 AM Kate Goodrich wrote: Updated files attached. On Wed, Jun 1, 2022 at 10:23 AM Timothy Thomas wrote: I've emailed you directly. On Wed, Jun 1, 2022 at 10:02 AM Kate Goodrich wrote: The original data has an error on the Header to Read formula for Jean Fraser and others - can I get an updated version? On Wed, Jun 1, 2022 at 9:56 AM Timothy Thomas wrote: If we could please use exactly what's in the Header to Read that would be awesome. On Wed, Jun 1, 2022 at 8:55 AM Kate Goodrich wrote: The data lists Jean Fraser as the payer which is why there wouldn't be an OBO. We truncated non-OBO to first name only for a warmer greeting. I can manually fix if the data is wrong. On Wed, Jun 1, 2022 at 8:48 AM Timothy Thomas wrote: I'm not seeing the correct "header to read" data in the final letters. Example: Client name: Jean Fraser, it should read "Dear Duncan and Betty (on behalf of Jean Fraser)", and it's currently "Dear Jean". Can you please double check? Thanks! On Tu