--000000000000dfffa40619205230 Content-Type: multipart/alternative; boundary="000000000000dfffa4061920522f" --000000000000dfffa4061920522f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you for confirming, Tim! Hi, @Lisa Barker Can you please confirm if a ticket was submitted for the $5 Montreal E-Transfer to the Vancouver bank account? Hey, @Elizabeth Clark - can you please review the link below and confirm if this works? https://docs.google.com/document/d/1iBGKnluCdADPEnmtcmDmOg_5SpcQAclBqWF9CxO= YGRM/edit?usp=3Dsharing On Thu, May 23, 2024 at 7:19=E2=80=AFAM Timothy Thomas wrot= e: > I've just completed a test, I sent $5 from the Montreal bank account to > the Vancouver bank account via etransfer@thekey.com. The funds were > autodeposited correctly. > > Can you confirm if a ticket was submitted? > > On Thu, May 23, 2024 at 9:14=E2=80=AFAM Timothy Thomas wr= ote: > >> Here's a draft of the communication. Let me know what you think. >> >> >> https://docs.google.com/document/d/1iBGKnluCdADPEnmtcmDmOg_5SpcQAclBqWF9= CxOYGRM/edit?usp=3Dsharing >> >> On Thu, May 23, 2024 at 9:11=E2=80=AFAM Timothy Thomas w= rote: >> >>> Sure. I can initiate an e-transfer from one of our bank accounts. Let m= e >>> know if this is what you had in mind. >>> >>> On Wed, May 22, 2024 at 6:38=E2=80=AFPM Alyson Rohane >>> wrote: >>> >>>> Thank you @Elizabeth Clark ! To recap our call >>>> earlier, Tim will be sending out communication to the impacted clients= to >>>> notify them of this change that will go into effect *Monday, June 3rd.= * >>>> Does this timeline work for you? >>>> >>>> *Hey, @Timothy Thomas * - Do you want to do any >>>> functional testing with this? >>>> >>>> Thank you! -- >>>> *Alyson Rohane* >>>> Senior Continuous Improvement Analyst >>>> alyson.rohane@thekey.com >>>> >>>> On Wed, May 22, 2024 at 9:42=E2=80=AFAM wrote: >>>> >>>>> + Alyson to confirm this is up and running and/or if we should test >>>>> it. >>>>> >>>>> >>>>> >>>>> Elizabeth Clark >>>>> >>>>> Director >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> *From:* Timothy Thomas >>>>> *Sent:* Thursday, May 16, 2024 7:19 AM >>>>> *To:* Aaron Worob >>>>> *Cc:* eclark@thekey.com; lisa.barker@thekey.com; >>>>> laszlo.kovacs@thekey.com >>>>> *Subject:* Re: Fresh Desk Queue modification of New Email Account - >>>>> [#794616] >>>>> >>>>> >>>>> >>>>> We're all set, the etransfer@thekey.com is now connected to >>>>> autodeposit to the Vancouver BMO account. >>>>> >>>>> >>>>> >>>>> On Thu, May 16, 2024 at 10:15=E2=80=AFAM Aaron Worob >>>>> wrote: >>>>> >>>>> Hi Tim, >>>>> >>>>> >>>>> >>>>> I see the message came through to the FreshDesk Payment Application >>>>> queue. >>>>> >>>>> >>>>> >>>>> [image: Image removed by sender.] >>>>> >>>>> >>>>> >>>>> Thank you, >>>>> >>>>> Aaron Worob >>>>> >>>>> Network/Systems Administrator >>>>> >>>>> *aaron.worob@thekey.com* >>>>> >>>>> [image: Image removed by sender. TheKey] >>>>> >>>>> >>>>> On Thu, 16 May at 7:14 AM , T