--00000000000012191d05f9affb22 Content-Type: multipart/alternative; boundary="00000000000012191c05f9affb21" --00000000000012191c05f9affb21 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Genevieve, Great news! So going forward yourself and Sylvain will be paying the invoices through the portal correct? My apologies, Sylvain and I had sent a few emails back and forth regarding the ability to self pay, he wanted to cancel auto pay and use the new system to pay yourselves. I had let him know that we will be offering this in coming weeks and will take this client off autopay once we do. Let me know if you have any questions! Also the initial versapay email should have been sent to you a couple weeks back, ,maybe it went to your junk folder. I went in yesterday and added Sylvain as well. thank you On Tue, Apr 18, 2023 at 4:37=E2=80=AFPM Coulombe, Genevieve wrote: > Good news, just received the invitation to Versa Pay, thanks Ali for > sending it at 4:06 pm today! > > I have logged in and I am assuming that I will receive an email > notification when the invoice is ready to be paid. > > > > > > *From:* Coulombe, Genevieve > *Sent:* Tuesday, April 18, 2023 4:21 PM > *To:* Ali Malik ; Sylvain Coulombe S.Coulombe@f5.com> > *Cc:* Cheryl Cartwright ; Timothy Thomas tt@thekey.com>; Sumira Suthesan ; Allison > Brennan > *Subject:* RE: New system** Following up > > > > Hi Ali /Allison/ Cheryl, > > > > 1. During the last round of emails it was confirmed that we wanted to > keep the process the same: *automated credit card payments with no > extra merchant fees*. The statement Ali makes in his email below that > we requested self-payment is inaccurate. But for the sake of moving on= , > let=E2=80=99s go with self-payment so this discussion can finally come= to an end. I > don=E2=80=99t know what I=E2=80=99m getting myself into but I=E2=80=99= m assuming paying with > VersaPay will avoid any merchant fees. > 2. Neither Sylvain nor I received any instructions as to how to access > this VersaPay payment system (refer to yellow highlight) > > > > > > *From:* Ali Malik > *Sent:* Tuesday, April 18, 2023 4:08 PM > *To:* Coulombe, Genevieve ; Sylvain Coulombe > > *Cc:* Cheryl Cartwright ; Timothy Thomas tt@thekey.com>; Sumira Suthesan ; Allison > Brennan > *Subject:* New system** Following up > > > > [EXTERNAL] > ------------------------------ > > Hi Genevieve and Sylvain, > > > > I had sent you an email last week in regards to the new system and what t= o > do going forward. > > > > Starting from tomorrow(when you receive this weeks invoice) You can go > into our versapay portal and pay for the invoices yourself. We will not r= un > autopayments going forward as per your request, but I had let you guys kn= ow > we put through the payment for last weeks invoice which is the amount you > see on the statement. We have updated this in the versapay system, so if > you go in now, there won't be a balance until tomorrow's invoice is >