This is a multipart message in MIME format. ------=_NextPart_000_0388_01DA3FD6.CA10C9A0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks, Tim, for the follow up. I just want to make sure that we handle = all issues on them just let me know when you are ready for us to credit. = =20 =20 =20 From: Timothy Thomas =20 Sent: Friday, January 5, 2024 12:57 PM To: Vashon Palloo Cc: Sharon Speirs ; Lisa Barker = Subject: Re: Anne Kober - Confirming Next Steps =20 I'm speaking with the daughter this afternoon. We will be offering a = credit on the outstanding balance.=20 =20 On Fri, Jan 5, 2024 at 1:28=E2=80=AFPM Vashon Palloo = > wrote: Ok, thanks for the update.=20 =20 On Fri, Jan 5, 2024 at 1:24=E2=80=AFPM Sharon Speirs > wrote: Hi Vashon I am not sure if Tim has the latest amount as he is the one having a = conversation with the daughter who has recently gotten involved. I think = we need to wait further instructions from Tim if there is anything we = need to do from or for the client before it can be officially closed. Thanks so much Sharon =20 On Fri, Jan 5, 2024 at 9:42=E2=80=AFAM Vashon Palloo = > wrote: Hi Sharon, =20 Sorry for the delay of communication regarding this client as we've been = a little shorthanded and Lisa was out. =20 As of now, the client has a $1,455.30 balance that we have approval to = write off. I just wanted to ask you first if there is anything else that = needs to be done with this account? Does the client have any = expectations afterwards? =20 We want to be sure that after we write off the $1455.30 that we're done = with this account. =20 --=20 Vashon Palloo Senior Accounts Receivable Specialist vashon.palloo@thekey.com =20 =20 =20 --=20 Vashon Palloo Senior Accounts Receivable Specialist vashon.palloo@thekey.com =20 =20 =20 --=20 Tim Thomas Head of Canada Division Please note my email has changed: tt@TheKey.com (514) 591-9387 =09 TheKey.ca =20 =20 ------=_NextPart_000_0388_01DA3FD6.CA10C9A0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Thanks, Tim, for the follow = up. I just want to make sure that we handle all issues on them just let = me know when you are ready for us to credit. <div = style=3D'border:none;border-top:solid