This is a multipart message in MIME format. ------=_NextPart_000_0123_01DA212C.E5D8CFC0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0124_01DA212C.E5D8CFC0" ------=_NextPart_001_0124_01DA212C.E5D8CFC0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks. =20 From: Timothy Thomas =20 Sent: Thursday, November 23, 2023 8:39 AM To: Seth Poindexter Subject: Fwd: scanned : Payment Collection Inquiry - VHCA - MB =20 FYI ---------- Forwarded message --------- From: Susan Gordan > Date: Mon, Nov 20, 2023 at 3:56=E2=80=AFPM Subject: RE: scanned : Payment Collection Inquiry - VHCA - MB To: Timothy Thomas > =20 Hi Timothy, =20 Appreciate your patience. =20 Attached are the details as requested. =20 Do review and feel free to reach out or further questions.=20 =20 Best Regards, =20 Susan Gordan Specialist- Collections Sterling =20 O+1 929-233-9232 Ext. 86271 Susan.Gordan@sterlingcheck.com =20 =20 From: Timothy Thomas >=20 Sent: Saturday, November 18, 2023 1:39 AM To: Susan Gordan > Subject: Fwd: scanned : Payment Collection Inquiry - VHCA - MB =20 Can you provide the information below? =20 ---------- Forwarded message --------- From: > Date: Fri, Nov 17, 2023 at 2:46=E2=80=AFPM Subject: RE: scanned : Payment Collection Inquiry - VHCA - MB To: Timothy Thomas > =20 Hi We don=E2=80=99t have either of these invoices(please obtain copies). = Also, please obtain statements for all The Key=E2=80=99s Sterling = billing accounts. VHCA =E2=80=93 BC VHCA =E2=80=93 MB VHCA =E2=80=93 ON VHCA =E2=80=93 AB =20 Thanks =20 From: Timothy Thomas >=20 Sent: Friday, November 17, 2023 11:35 AM To: Seth Poindexter > Subject: Fwd: scanned : Payment Collection Inquiry - VHCA - MB =20 =20 =20 ---------- Forwarded message --------- From: Susan Gordan > Date: Fri, Nov 17, 2023 at 2:27=E2=80=AFPM Subject: scanned : Payment Collection Inquiry - VHCA - MB To: > CC: ccartwright@thekey.com = >, = dfancy@thekey.com > =20 Hi Timothy, =20 Attached is the account statement as requested. =20 Feel free to reach out for further questions.=20 =20 Best Regards, =20 Susan Gordan Specialist- Collections Sterling =20 O+1 929-233-9232 Ext. 86271 Susan.Gordan@sterlingcheck.com =20 =20 From: Timothy Thomas (tt@thekey.com ) = >=20 Sent: Thursday, November 16, 2023 12:23 PM To: Susan Gordan > Cc: ccartwright@thekey.com ; = dfancy@thekey.com =20 Subject: Re: Payment Collection Inquiry - VHCA - MB =20 Hi Susan, =20 I emailed Nicky from your team yesterday and requested an account = statement for all accounts we have with Sterling. I have yet to receive = it=20 =20 Please send this over and I will ensure all payments are made. =20 Thanks =20 On Thu, Nov 16, 2023 at 4:45=E2=80=AFAM Susan Gordan = > = wrote: Dear Valued Customer,=20 Thank you for your business. This is a reminder that your account is = past due. According to our records, your balance of $248.35 is now over 15 days = past due. Previously, we sent you a detailed copy of your invoice, = ho