--Apple-Mail-291D3CFC-DC0A-4E2A-AA82-765A7329026A Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Ok. Let me look. Tim T= homas 514 726 7647 On Jan 14, 2025, at 6:39=E2=80=AFPM, Timothy Thomas <tt@thekey.com= > wrote: =EF=BB=BF Yes. You helped me get it cancelled a month o= r two ago. On Tue, Jan 14, 2025 at 5:29=E2=80= =AFPM Tim Thomas < tthomas@thekey.co= m > wrote: I can try but I d= on=E2=80=99t recall canceling. Your talking about our old QB account right? Tim Thomas 514 726 7647 On Jan 14, 2025, at 5:44=E2=80=AFPM, Timothy Thomas < tt@thekey.com > wrote: =EF=BB=BF Could you search your email for a license number? What i= nfo did you use when you cancelled the subscription? On Tue, Jan 14, 2025= at 4:37=E2=80=AFPM Tim Thomas < tthomas@thekey.com > wrote: Doesn=E2=80=99t ring a bell and I=E2=80=99m not even sure I know= where to look anymore. Sorry. Tim Thomas = 514 726 7647 = On Jan 14, 2025, a= t 5:11=E2=80=AFPM, Timothy Thomas < tt@thekey.com > wrote: =EF=BB=BF Tim S= r, would you have any info on the question below? I presume the account is under 514-907-5065 On T= ue, Jan 14, 2025 at 3:14=E2=80=AFPM Marc Atkinson < billing@thekey.com > wrote: Hi Tim, I just got off the phone with Quickbooks and they cannot lo= cate the former subscription under "Home Care Assistance Montreal QBW". They= then asked for either a phone number or email address so they find the acco= unt. I provided them with adminmtl@thekey.co, but that did not work and t= hey could not locate our subscription. They then asked for our license numbe= r. I checked everywhere in the QB desktop but could not find it. <div dir=3D"ltr" style=3D"font-family