This is a multipart message in MIME format. ------=_NextPart_000_04FB_01DA26BB.E1D42ED0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_04FC_01DA26BB.E1D42ED0" ------=_NextPart_001_04FC_01DA26BB.E1D42ED0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable I think that verbiage is in the PAF form, but yes it should be called = out somewhere. Additionally, I hear your PAF needs to be updated to = include the proper vernacular for Canada. Alyson can engage Audra to = help with this, let us know if you can work on this in the interim or if = you want us to help. From: Timothy Thomas Sent: Wednesday, November 29, 2023 12:16 PM To: Elizabeth Clark Subject: Fwd: Calgary/Winnipeg Client Consent Agreements Changes Hey, Do we need to update our consent agreements to include language on the = credit card service fee? ---------- Forwarded message --------- From: Chuck Terlesky = > Date: Wed, Nov 29, 2023 at 2:13â¯PM Subject: Calgary/Winnipeg Client Consent Agreements Changes To: Timothy Thomas > Hi Tim, We require a clause in the client consent agreement that allows us to = input a minimum number of hours if we choose to start the service. Secondly, we require language if a client uses a credit card that there = will be a 2.7% charge to do this. Thirdly - on the Pre-Authorized Debit (PAD) agreement - there needs to = be a space to write the financial institution. In addition, we need to = clarify the transit number is 5 digits. Almost every PAD is filled out = incorrectly which slows the process down to find the correct = information. Please let me know if you have any questions, Regards, Chuck -- Chuck Terlesky B.A., CCPE General Manager/Regional Caregiver Ambassador for Canada 403-301-3777 TheKey.ca -- Tim Thomas Head of Canada Division Please note my email has changed: tt@TheKey.com (514) 591-9387 TheKey.ca ------=_NextPart_001_04FC_01DA26BB.E1D42ED0 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} I think that verbiage is in = the PAF form, but yes it should be called out somewhere. Additionally, I = hear your PAF needs to be updated to include the proper vernacular for = Canada. Alyson can engage Audra to help with this, let us know if you = can work on this in the interim or if you want us to = help. From: Timothy Thomas = <tt@thekey.com> <