Re: [EXTERNAL] Tom Schnitzer Oct 2022 Charges

From
Cheryl Cartwright <ccartwright@thekey.com>
To
Lisa Swaikoski <LSwaikoski@scu.mb.ca>, TheKey Billing <billing@thekey.com>, Elizabeth Clark <eclark@thekey.com>
CC
Sumira Suthesan <sumira.suthesan@thekey.com>, Ali Malik <ali.malik@thekey.com>, Brian Boxall <bboxall@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Mon, 19 Jun 2023 13
Folder
INBOX
--000000000000f0bc2a05fe7de4ca Content-Type: multipart/alternative; boundary="000000000000f0bc2805fe7de4c9" --000000000000f0bc2805fe7de4c9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, We desperately need a resolution here. The POA in this case is beyond angry at the amount of time this is taking to resolve. Please help me understand what actions are being take to credit this client back. Thanks, Cheryl On Mon, Jun 12, 2023 at 11:56=E2=80=AFAM Lisa Swaikoski wrote: > Hi Sumira, > > > > Reports are only available for 60-90 days on the CAFT System. > > > > I am able to go in and search through old reports if you need though. > > > > What is the Originator Number, and the due dates for the transactions. > Once I have that, I can get those for you. > > > > Thanks! > > > > > > *Lisa Swaikoski* > > Corporate Relationship Associate > > Steinbach Branch > 333 Main Street, Steinbach, MB > > Branch: 204.326.3495 ext 2344 > Direct Line: 204.346.1763 > > > > > > > > *From:* Sumira Suthesan > *Sent:* Monday, June 12, 2023 9:19 AM > *To:* Lisa Swaikoski ; Ali Malik ali.malik@thekey.com>; Brian Boxall ; Cheryl > Cartwright > *Subject:* [EXTERNAL] Tom Schnitzer Oct 2022 Charges > > > > Hi Lisa, > > > > I tried to pull up the charges report for October 2022, but it shows as n= o > record found. > > Are reports from 2022 available on the CAFT portal? > > > > Thanks, > > Sumira > This communication, including any attachments, is intended for the use of > the addressee and may contain information that is privileged and > confidential. If you are not the intended recipient, you are hereby > notified that any use, dissemination, distribution, copying or disclosure > of this communication, in whole or in part, by anyone other than the > intended recipient(s) is strictly prohibited and may result in liability > for breach of confidential information. If you have received this > communication in error, please notify us immediately, delete this > communication from all data storage devices and destroy all hard copies. > While we make every effort to ensure all information provided to you is > accurate and complete, errors or omissions sometimes occur. SCU reserves > the right to correct errors or omissions contained in this communication. > The individual sender and Steinbach Credit Union take no responsibility f= or > any viruses that may have affected this email and/or attachment(s). > Employee emails that do not conform to the rules set out in Steinbach > Credit Union=E2=80=99s Computer Usage Agreement are deemed to be outside = the course > of employment and SCU does not accept responsibility or liability for suc= h > emails. Thank you. > --000000000000f0bc2805fe7de4c9 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, We desperately need a res= olution here. The POA in this case is beyond angry at the amount of time th= is is taking to resolve.=C2=A0 Please help me u

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