This is a multipart message in MIME format. ------=_NextPart_000_0075_01DA6AE7.169A94F0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0076_01DA6AE7.169A94F0" ------=_NextPart_001_0076_01DA6AE7.169A94F0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi Tim =20 Thanks for your email. We do not have a way to audit or track this for = non-integrated locations today, and thank you for letting us know = it=E2=80=99s in Canada as well. I will pull us together with Lito and = others to draft a process, likely it will require that we manage this on = a spreadsheet until we integrate (which is coming soon), so more to come = here.=20 =20 =20 Elizabeth Clark=20 Director, CI & Transformation Long Term Care Insurance, Onboarding =20 TheKey =20 =20 =20 =20 From: Timothy Thomas =20 Sent: Thursday, February 29, 2024 6:34 AM To: Laszlo Kovacs ; Elizabeth Clark = Subject: Care Commitment Credits =20 Hi Liz & Las, that has a nice ring to it lol =20 I imagine you're in the loop on this new care commitment program where = we're pushing clients to make a 5k advanced payment then debiting their = account as they utilize the service. I just wanted to call out our = non-integrated sites like Montreal to ensure we have a process in place = for this as we will begin selling it on Monday. Please let me know if = we're good to go. =20 Thanks Tim =20 --=20 Tim Thomas Head of Canada Division Please note my email has changed: tt@TheKey.com (514) 591-9387 =09 TheKey.ca =20 =20 ------=_NextPart_001_0076_01DA6AE7.169A94F0 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Hi Tim Thanks for your = email. We do not have a way to audit or track this for non-integrated = locations today, and thank you for letting us know it=E2=80=99s in = Canada as well. I will pull us together with Lito and others to draft a = process, likely it will require that we manage this on a spreadsheet = until we integrate (which is coming soon), so more to come here. = Elizabeth Clark&= nbsp; <span = st