--0000000000007b360605e68d693d Content-Type: multipart/alternative; boundary="0000000000007b360505e68d693c" --0000000000007b360505e68d693c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi John, Can you please change my access level from "read" to "publish" for Google Tag Manager GTM-M7BLXFK? It looks like your container is unpublished and is causing your analytics issues. Also, please 1) add Terrence and Gabe to publish right as well... emails below... they head up IT and Security and should access to all of HCA accounts. terrence.vetter@thekey.com gabe@thekey.com 2) switch korr@thekey.com and Dev@thekey.com from "read" to "publish" Thanks, Phil On Wed, Aug 17, 2022 at 6:20 PM Alexa Graziani wrote= : > Got it, we will look into it. > > Sincerely, > > On Wed, Aug 17, 2022 at 3:17 PM John McColman > wrote: > >> Hi Alexa, >> >> >> >> I will include Phil, my apologies. >> >> >> >> It=E2=80=99s the change to the GTM code on site. All analytics fires thr= ough GTM >> and not on site. There is a future plan with moving everything over to t= he >> Google Cloud server, and all tags will have to live in GTM. >> >> >> >> Hope this helps. >> >> >> >> *John McColman* >> >> In Front Marketing >> >> Results Driven Performance Marketing >> >> >> >> 403.861.9727 >> >> *john@infrontmarketing.ca * >> >> Suite 401 =E2=80=93 255 17 Ave SW, Calgary, AB >> >> >> >> [image: >> https://images2.imgbox.com/4f/28/0CulP3sT_o.png] >> [image: >> https://images2.imgbox.com/86/7d/UEdGNfFZ_o.png] >> >> >> >> >> >> *From:* Alexa Graziani >> *Sent:* August 17, 2022 4:16 PM >> *To:* John McColman ; Phil Chanda > phil.chanda@thekey.com> >> *Cc:* Timothy Thomas >> *Subject:* Re: Winnipeg - Analytics Issues >> >> >> >> Please include Phil on these requests. I didn't think we made any GA >> changes but maybe the edits made to the landing pages caused this tag to= be >> removed. >> >> >> >> >> >> >> >> On Wed, Aug 17, 2022 at 2:33 PM John McColman >> wrote: >> >> Hi Everyone, >> >> >> >> It looks like Winnipeg=E2=80=99s Google Analytics has issues since Augus= t 10th. >> >> >> >> Everything is placed in Google Tag Manager. >> >> >> >> >> >> Upon further review of this, it seems that the code is still placed in >> the theme file (in WordPress) but not firing on page. >> >> >> >> >> >> >> >> This code (main header code) is in the Theme files, but does not show on >> site. Only the code shows. It needs both to function. Right now >> analytics is off and there is no data flowing to the site. CallRail may >> still be functioning, but it was definitely down for a few days. >> >> >> >> Can the dev team please look into this? >> >> >> >> Thank you, >> >> >> >> *John McColman* >> >> In Front Marketing >> >> Results Driven Performance Marketing >> >> >> >> 403.861.9727 >> >> *john@infrontmarketing.ca * >> >> Suite 401 =E2=80=93 255 17 Ave SW, Calgary, AB >> >> >> >> [image: >> https://images2.imgbox.com/4f/28/0CulP3sT_o.png] >> [image: >> https://images2.img