--Apple-Mail-E1F31D9B-873E-4714-9780-B8A5743B2A9F Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable I really do not understand what is wrong he= re. The credit card in fact has plenty of space available on it. I don=E2=80= =99t understand why it is not charged every week. Is there an attempt to put= a large sum on all at once? Maybe it should be broken up on a weekly basis a= s it was supposed to be. This is pretty simple and mystifies me why it has t= o be made so complex? Sent from my iPhone On Oct 26, 2023, at 5:08 PM, Kelly L= eigh Casey <kcpsolutions@gmail.com> wrote: =EF=BB=BF Got it- sorry. It was way at= the bottom:) K On Oct 26, 2023, at 5:07=E2=80=AFPM, Kelly Leigh Cas= ey <kcpsolutions@gmail.com> wrote: Hi Tim and team, I a= m asking for the up to date report- see attached of the last one you sent us= when the problem last occurred. <Statement1_from_Home_Care= _Assistance_Montral__Soins__Domicile7084.pdf> On Oct 26, 2023, at 4:19=E2=80=AFPM, Timothy Thomas <tt@thekey.c= om> wrote: I had previously attached a statement. Did you receive it? or need som= ething more? On Thu, Oct 26, 2023 at 2:59=E2=80=AFPM Kelly Leigh Casey &l= t; kcpsolutions@gmail.com > w= rote: Hi= Tim Thank you for connecting. I have cc=E2=80=99d Pat. Can you please provide me the up to date statement for= cross reference. It would be helpful to receive this on a weekly basis- as r= equested in the past. K On Oct 26, 2023,= at 2:21=E2=80=AFPM, Timothy Thomas < tt@thekey.com > wrote: Hi Kelly, I hope you're doing well. I'm e= mailing to advise you that the credit card on file has been declined. I have attached the outstanding invoice= s and a statement of accounts for your reference. Please let me know if you h= ave any questions. Thank you for your attention to t= his matter, -- Tim Thomas Head of Canada Division <tr style=3D"font-family:robo= to,Arial,Helvetica,sans-se