This is a multipart message in MIME format. ------=_NextPart_000_00AC_01D3C5BB.F09550F0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi Tim. I hope all is well with you and your colleagues. I am in the process of gathering all of the documentation required to compl= ete Anthony=E2=80=99s 2017 tax returns. Would your accounting department b= e able to give me a consolidated (total) receipt for the 2017 for invoices = paid on behalf of Anthony, please. If this a system challenge, then simply= the figure would be of great assistance. Also, the CRA Tax Return asks for a break down of expenses between * Services related to housekeeping * Services related to personal care and meal delivery * Nursing services. Would Home Care Assistance have a typical breakdown for these categories an= d/or do you know which ones are more acceptable to the CRA? Anthony, and all of us, continue to muddle along in the same care context. = It is not always easy but we have had a bit of care stability since late l= ast Summer which eases the stress factor. Best regards, Allan From: Timothy Thomas Sent: Monday, August 21, 2017 11:19 AM To: Allan Smith Subject: End of Service Good morning Allan, I realized this message didn't leave my outbox last week. I just got back t= o the office following a vacation. Sorry for the delay. As we discussed on the phone today, Home Care Assistance is no longer in a = position to provide Anthony Smith with care services. This is due to two fa= ctors. 1. The requested schedule of Saturday, Sunday and Monday from 9am to 1pm is= very difficult to staff with consistent personnel as most HCA employees re= quest occasional weekends off which then requires replacements. 2. Given the change of personnel required, Anthony has had a difficult time= adjusting. He has a times been demeaning towards our staff which has also = resulted in turnover. It is our opinion that Anthony cannot remain in his home environment withou= t 24/7 care. All transfers should also be performed by two caregivers given= Anthony's size and limited mobility. I wish we would have been able to provide a better and more consistent serv= ice to Anthony. Should you have any additional questions, please don't hesi= tate to contact me. All the best to you, Caroline and Anthony. Tim. -- Timothy Thomas Client Care Manager Home Care Assistance (Montr=C3=A9al) Inc. 4464 Ste. Catherine Ouest Westmount, Qu=C3=A9bec H3Z 1R7 Tel: 514 907 5065 - Fax: 514 907 5067 tt@homecareassistance.com --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus ------=_NextPart_000_00AC_01D3C5BB.F09550F0 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#defaul= t#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} =2Eshape {behavior:url(#default#VML);} <!-- /* Font Definitions */ @font-face {font-family:Wingdings; panose-1:5 0 0 0 0 0 0 0 0 0;}