--00000000000075529305f187287f Content-Type: multipart/related; boundary="00000000000075529305f187287e" --00000000000075529305f187287e Content-Type: multipart/alternative; boundary="00000000000075529105f187287d" --00000000000075529105f187287d Content-Type: text/plain; charset="UTF-8" Hi Tim, As discussed below is the caregiver journey. To recap our discussion today, let's incorporate three situational/behavioural questions (designed by the Client Success Managers) into the recruitment process to drive more quality caregivers. CSMs can advise recruitment of acceptable responses, and we'll vet candidates accordingly. In addition, a suggestion would be to elevate star caregivers in each market to the *mentor *role and give them a hybrid role to bridge training gaps. The *mentors *can be leveraged for skills-lab training and broaden our pool of potential caregivers. Take a look at the attached document(franchise resource). The mentors can be strong allies to the Ambassadors. [image: IMG_6010.PNG] Angie Kunnath *Regional, Caregiver Recruitment, Canada* *Home Care Assistance* 375 University Ave E, Waterloo, ON, N2K3M7 Tel: 519-954-2111 2525 Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 Tel: 905-337-1200 *Champions of Aging Well* *www.**H**o * *me Care Assistance Waterloo .ca www.HomeCareAssistanceGuelph.ca* *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca* Visit our Website Read our Mission Balanced Care Method Hospital to Home Care Review our Book Series Cognitive Therapeutics Our Recent Press Connect on LinkedIn Read our Reviews Watch our Videos Subscribe to our Blog --00000000000075529105f187287d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, As discussed below is the caregiver journe= y. To recap our discussion today, let's incorporate three situational/b= ehavioural questions (designed by the Client Success Managers) into the rec= ruitment process to drive more quality caregivers. CSMs can advise recruitm= ent of acceptable responses, and we'll vet candidates accordingly. In addition, a suggestion would be to elevate star car= egivers in each market to the mentor role and give them a hybrid rol= e to bridge training gaps. The mentors can be leveraged for skills-l= ab training and broaden our pool of potential caregivers. Take a look at th= e attached document(franchise resource). The mentors can be strong allies t= o the Ambassadors.=C2=A0 Angie Kunnath Regional, Caregiver Recruitment, Canada Home Care Assistance= 375 University Ave E, Waterloo, ON, N2K3M7 Tel:=C2=A0519-954-211= 1 2525 Old Bronte Rd, Suite 212, Oakvi= lle, ON,=C2=A0 L6M 4J2 Tel: 905-337-1200 = Champions of Agi= ng Well = www . <u style=3D"font