--000000000000fef2eb05e54c7663 Content-Type: text/plain; charset="UTF-8" Hi Tim, I just wanted to follow-up on these. The first caregiver in question was paid via e-transfer today. As long as we get files uploaded into ClearCare when caregivers start work, this type of thing won't happen. I also reviewed the pay of the second caregiver in question and the amount paid to her lines up exactly with the hours in ClearCare. If the caregiver believes there is some sort of discrepancy, she would need to reach out to Brian as this would mean that a shift was not in ClearCare. However, it does look like all the shifts for her regular client are in ClearCare and have been marked as completed. Thanks, Lindsey On Tue, Aug 2, 2022 at 2:40 PM Timothy Thomas wrote: > Hi Lindsey, > > Brian mentioned that there are two cgs who need pay adjustments and 1 in > particular that is quite urgent. I understand you're travelling this week > but perhaps we could issue an advance via e-transfer to keep the CG happy > in the meantime? Are you able to assist? > > Let me know what you think > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > --000000000000fef2eb05e54c7663 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, I just wanted to follow-up = on these.=C2=A0 The first caregiver in question wa= s paid via e-transfer today. As long as we get files uploaded into ClearCar= e when caregivers start work, this type of thing won't happen. I also reviewed the pay of the second caregiver in question=C2=A0and = the amount paid to her lines up exactly with the hours in ClearCare. If the= caregiver believes there is some sort of discrepancy, she would need to re= ach out to Brian as this would mean that a shift was not in ClearCare. Howe= ver, it does look like all the shifts for her regular client are in ClearCa= re and have been marked as completed. Thanks, Lindsey On Tue, Aug 2, 2022 at 2:40 PM Timothy Thomas < tt@thekey.com > wrote: Hi=C2=A0Lindse= y, Brian mentioned that there are two cgs who need pay a= djustments and 1 in particular=C2=A0that is quite urgent. I understand=C2= =A0you're travelling this week but perhaps we could issue an advance vi= a e-transfer to keep the CG happy in the meantime? Are you able to assist? Let=C2=A0me know what you think -- Tim = Thomas Head of Canada Division P= lease note my email has changed: tt@TheKey.com (514) 591-9387 TheKey.com <a href=3D"https://www.thekey.com/" style=3D"color:rgb(27,90,150= );