--000000000000779a4805f4bf8b3b Content-Type: multipart/alternative; boundary="000000000000779a4605f4bf8b39" --000000000000779a4605f4bf8b39 Content-Type: text/plain; charset="UTF-8" Hello, I can confirm the grid on the Client Success plan is correct but the example was incorrect. I've attached an updated PDF. Thank you, On Wed, Feb 15, 2023 at 8:11 AM Dawn Kellerman wrote: > Looping in +Steven Henry and +Amabile Lopez > > > On Wed, Feb 15, 2023 at 11:10 AM Carol Miller > wrote: > >> Dawn - the payment bonus on the success Manager is not calculated >> correctly >> >> Thanks >> Carol >> >> On Wed, Feb 15, 2023 at 8:02 AM Dawn Kellerman >> wrote: >> >>> Good Morning RDs, >>> >>> Attached are the updated 2023 bonus plans for the IC roles, for >>> your review and reference. I will be sending the RMs the applicable plans >>> for their verticals. >>> >>> The comp team is going to set informative meetings to review. RD's will >>> be on Thursday, RM's on Friday, and each IC plan group next week on Mon, >>> Tues, and Wed. >>> >>> Changes in the plans are explained below: >>> >>> *Care Solutions*- removed Word of Mouth metric and updated Client >>> Starts Outcome bonus grid to $125 $40 $20. Updated Closed and Won Bonus >>> verbiage. Updated payout example. >>> *Caregiver Ambassador*- Updated CG Starts metric to include winbacks >>> considered new Starts after 1 yr. >>> *Caregiver Recruiter*- Added Winbacks as a metric, updated CG Starts >>> verbiage. >>> *Client Success Manager*- Updated Closed/Won verbiage. >>> Staffing Manager- Updated the grid to start at 900 Shifts, updated CG >>> Starts metric to include winbacks considered new Starts after 1 yr. >>> *Staffing Specialist-* Updated CG Starts metric to include winbacks >>> considered new Starts after 1 yr. >>> >>> -- >>> Dawn Kellerman >>> HR Business Partner >>> * Please note my email has changed: * >>> dkellerman@thekey.com >>> >>> 732-859-1961 >>> TheKey.com >>> [image: TheKey] >>> >> >> >> -- >> Carol Miller >> Regional Director of Operations, Connecticut >> *Please note my email has changed:* >> carol.miller@TheKey.com >> (443) 417-4274 >> TheKey.com >> [image: TheKey] >> > -- Amabile Lopez (Ah-Mah-Bee-Leh) Senior Commission and Compensation Analyst * Please note my email has changed: * amabile.lopez@thekey.com TheKey.com [image: TheKey] --000000000000779a4605f4bf8b39 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, I can confirm the grid on the Client Success pl= an is correct but the example was incorrect. I've attached an updated P= DF. Thank you, On Wed, Feb 15, 2023 at 8:11 AM Dawn= Kellerman < d= kellerman@thekey.com > wrote: Looping in=C2=A0 +Steven Henry =C2=A0a= nd=C2=A0 +Amabile Lopez =C2=A0 On Wed, Feb 15, 2023 at 11:10 AM Carol= Miller < ca= rol.miller@thekey.com > wrote: Dawn - the payment bonus on the succe= ss Manager is not calculated correctly Thanks Carol On Wed, Feb 15, 2023 at 8:02 AM Dawn Kellerman < dkellerman@thekey.