--0000000000007b0f9005ef16db70 Content-Type: multipart/alternative; boundary="0000000000007b0f8f05ef16db6f" --0000000000007b0f8f05ef16db6f Content-Type: text/plain; charset="UTF-8" Good Morning All, Our Canadian employees now have access to EAP services through LifeWorks via RBC. [image: image.png] Terence Barfield, CEBS (Compliant) Senior Manager Benefits On Mon, Dec 5, 2022 at 11:01 AM Dawn Kellerman wrote: > Terence - > > Is Canada able to use the same EAP as the States? If so, I can forward the > information to Tim. > > Tim - As far as an LOA, the employee should contact our HR Service Center. > > On Mon, Dec 5, 2022 at 10:37 AM Timothy Thomas wrote: > >> Hi Terence, >> >> I have a rather urgent matter with an employee in Montreal who requires >> EAP support and may need to go on leave. We haven't received our coverage >> booklets yet so she's not sure how to proceed >> >> Do you have the contact information for EAP? >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.com >> [image: TheKey] >> > --0000000000007b0f8f05ef16db6f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning All, Our Canadian employees now have acce= ss to EAP services through LifeWorks via RBC. Terence Barfield, CEBS=C2=A0(Compliant) Senior Manager Benefits On Mon, Dec 5, 2022 at 11:01 AM Dawn Kellerma= n < dkellerman@thekey.com >= ; wrote: Terence -=C2=A0 Is Canada able to use the = same EAP as the States? If so, I can forward the information to Tim. Tim - As far as an LOA, the employee should contact our = HR Service Center. On Mon, Dec 5, 2022 at 10:37 AM Timothy Thomas <= tt@thekey.com > wr= ote: Hi Terence, I have a rather urgent matter with an = employee in Montreal who requires EAP support and may need to go on leave. = We haven't received our coverage booklets yet so she's not sure how= to=C2=A0proceed Do you have the contact informati= on for EAP? -- Tim Thomas Head of Canada Division Please note my email has changed: tt@TheKey.com (514) 591-9387 <a href=3D"https://www.= thekey.com/" title=3D"Open TheKey website" style=3D"color:rgb(77,77,79);bac= kground-color:transparent" tar