Re: Quality of care

From
Maria Licoudis <mlicoudis@thekey.com>
To
Dov <dgandell@gmail.com>
CC
Maria Licoudis <mlicoudis@thekey.com>, Timothy Thomas <tt@thekey.com>, Cheryl Cartwright <ccartwright@thekey.com>, Joy Gandell-Baily <joy.gandellbaily@gmail.com>
Date
Mon, 27 Mar 2023 11:13:20 -0400
Folder
INBOX
--Apple-Mail-04D40CC8-1525-404C-8349-F4A075F71814 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Good morning Dov, I will= speak with Brenda, and Esi. I will keep you updated. My apologies. Best, Maria Maria Licoudis RN Client Success Manager 514-907-5065= TheKey.= ca &nbsp;&nbsp; On Mar 27, 2= 023, at 11:10 AM, Dov &lt;dgandell@gmail.com&gt; wrote: = =EF=BB=BF Hi Maria, I visited my mother over the weekend. I found= this as the first item in the fridge. &nbsp;That does not look like it grew= overnight or in the hour between when the caregiver left and I arrived. Rat= es going up but care (at least when it comes to looking in the fridge) is ob= viously far from exemplary. &nbsp;My mother is not high personal care and Ma= ria knows this first hand. We have 33 hours per week, set to grow to likely 2= 4/7 over time. &nbsp;This does not inspire confidence. &nbsp; Found three other expired food items that were discarded.= The rest of the fridge was ok. FYI &lt;image0.jpeg&gt; Sent from my iPhone = --Apple-Mail-04D40CC8-1525-404C-8349-F4A075F71814--

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