This is a multipart message in MIME format. ------=_NextPart_000_102B_01DA3964.7E86FEA0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_102C_01DA3964.7E8773D0" ------=_NextPart_001_102C_01DA3964.7E8773D0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi Chuck , AP received her first payment request invoice #7, and currently the only = open invoice we have in our system. We will pay this tomorrow. Thanks, An From: Chuck Terlesky Sent: Thursday, December 28, 2023 7:47 AM To: an.ly@thekey.com Cc: Timothy Thomas ; Jessica Stiff = Subject: Re: Calgary Contractor Pamela Luarte Not Paid - Invoice #7 Hi An, She is being paid bi-weekly - the issue is that she hasn't been paid on = time for the past three bi-weekly pay cycles. This leads to me = scrambling with multiple emails to see if she will be paid only to pay = her out of our local account. She will submit her invoice this Friday, = December 29th, for payment on January 5th. If there is a different = process, please advise. I would hate to have her miss her fourth payment = next week. Thank you for your attention to this matter. Regards, Chuck On Fri, Dec 22, 2023 at 3:07â¯PM > wrote: Hi Chuck, We have a high influx of invoices coming through our AP inbox each day , = and we take care of them based on the time it arrives to our inbox. Our process includes: Invoice approval/coding , voucher in our system, = and another approval in our system to ensure we capture the correct = information. I created a payment list will and send to Treasury and = Paul every Thursday for approval to release payment. These steps all = take time. Can we ask her to pay her bi-weekly like all other = contractors we are currently working with. Thanks, An Ly Accounts Payable Manager an.ly@thekey.com TheKey.com From: Chuck Terlesky = > Sent: Friday, December 22, 2023 2:01 PM To: an.ly@thekey.com Cc: Timothy Thomas >; Jessica = Stiff > Subject: Re: Calgary Contractor Pamela Luarte Not Paid - Invoice #7 No two weeks will be too long (She did send the invoice on Monday). She = was just told two weeks ago it would only take five days - now it's two = weeks? We have to have a faster process for Canada - I will pay her today, and = let's work on a better process for the new year. Enjoy your Christmas break - talk to you next week. Regards, Chuck On Fri, Dec 22, 2023 at 2:57â¯PM > wrote: Hi Chuck, We just got her invoice a few days ago. The turn around time is two = weeks for ap to process. Can we pay her next week? Thanks, An Ly Accounts Payable Manager an.ly@thekey.com TheKey.com From: Chuck Terlesky (Home Care Assistance) > Sent: Friday, December 22, 2023 1:00 PM To: Timothy Thomas > Cc: an.ly@thekey.com ; Jessica Stiff = > Subject: Re: Calgary Contractor Pamela Luarte Not Paid - Invoice #7 Pamela has not been