--000000000000fbc441061e674b09 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This is good but could we also add a piece that says that they acknowledge and accept sole responsibility for adjusting holidays if needed and that holidays are still billed at 1.5 times the rate and should they accept or forget to cancel services on a holiday that they will still be responsible for the .5 because CDHC only pays the one times the rate. Of course in more professional wording lol. Best Regards, Shawntel Sousa, LPN Client Success Manager TheKey Calgary Office number: (403) 301-3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (403) 305-6588 On Mon, Jul 29, 2024 at 12:18=E2=80=AFPM Timothy Thomas wro= te: > Hey. Can you both review this and let me know if you approve this added > language for our client consent agreement > > > *Tim Thomas* > Head of Canada Division | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > > > ---------- Forwarded message --------- > From: Steve Koyanagi > Date: Mon, Jul 29, 2024 at 1:44=E2=80=AFPM > Subject: Client Directed Home Care Program Contract Language > To: Tammi Franzese , Timothy Thomas tt@thekey.com> > > > *Client Directed Home Care Program* > > Should you receive funding from the Client Directed Home Care program, > you agree to provide confirmation of coverage from Alberta Health Service= s > (=E2=80=9CAHS=E2=80=9D) within thirty (30) calendar days of AHS=E2=80=99 = verbal approval. > > AHS Verbal Approval Amount - Monthly Hours _______________= _ > > You are responsible for payment to us for any difference in coverage > between your verbal and written approvals from AHS. > > -- > Steve Koyanagi > Assistant General Counsel > * Please note my email has changed: * > skoyanagi@thekey.com > 650-722-6476 > TheKey.com > [image: TheKey] > --000000000000fbc441061e674b09 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This is good but could we also add a piece that says that= they acknowledge and accept sole responsibility for adjusting holidays if = needed and =C2=A0that holidays are still billed at 1.5 times the rate and s= hould they accept or forget to cancel services on a holiday that they will = still be responsible for the .5 because CDHC only pays the one times the ra= te.=C2=A0 Of course in more professional wording l= ol.=C2=A0 Bes= t Regards, Shawntel Sousa, LPN Client Success Manager TheKey Calgary Office number: (403) 301-3777 Winnipeg Office Number: (204) 4= 89-6000 Mobile number: (403) 305-6588 On Mon, Jul 29, 2024 at 12:18=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: = Hey. Can you both review this and let me know if you approve this adde= d language for our client consent agreement Tim = Thomas Head of Canada Division |=C2=A0 TheKey = </f