Re: Caregiver Connect Canada Roll Out

From
Andy Feldman <afeldman@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Tori Porter-Martin <tori.portermartin@thekey.com>, Amy Freeman <afreeman@thekey.com>, Carolyn Daoust <carolyn.daoust@homecareassistance.com>, Cheryl Cartwright <ccartwright@thekey.com>, Chuck Terlesky <cterlesky@thekey.com>
Date
Thu, 29 Sep 2022 10:34:29 -0400
Folder
INBOX
--0000000000001047eb05e9d1c7f2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Do we have a plan in place to quickly get the Canadian Business Units to the top of the Utilization Leader Board? On Thu, Sep 29, 2022 at 8:45 AM Timothy Thomas wrote: > Hi Tori, > > I'll let Chuck confirm, but I believe the testing has gone well and we're > ready to proceed with a country wide roll out next week. > > Thank you! > Tim > > On Wed, Sep 28, 2022 at 4:26 PM Tori Porter-Martin tori.portermartin@thekey.com> wrote: > >> Hi all, >> >> Wanted to check in and see if you had received any feedback from the >> testers. We heard from Carolyn that she has had positive responses! >> >> If you think your groups are ready for the next steps and full rollout >> (excluding French speakers), I would propose we begin the process next >> Monday. >> >> Let me know your thoughts. >> >> Thanks so much, >> Tori >> >> On Mon, Sep 19, 2022 at 12:00 PM Amy Freeman wrote= : >> >>> Good Morning, >>> >>> The 20 Mavencare Caregivers are all set to utilize the app with the >>> Toronto office are all set to begin using the Caregiver Connect app. >>> Let me know if you have any questions. >>> >>> Amy >>> >>> On Thu, Sep 15, 2022 at 9:15 AM Timothy Thomas wrote: >>> >>>> Theyre already loaded up in clearcare. In the toronto location tagged >>>> as Mavencare CG. >>>> >>>> Ive Cc=E2=80=99d. Cheryl Cartwright who's overseeing this move and can= help >>>> answer any further questions. >>>> >>>> Thank you! >>>> >>>> On Thu, Sep 15, 2022 at 8:57 AM Amy Freeman >>>> wrote: >>>> >>>>> No problem! When will the move of the Caregivers be completed? >>>>> >>>>> Amy >>>>> >>>>> On Thu, Sep 15, 2022 at 7:09 AM Timothy Thomas wrote: >>>>> >>>>>> Hi Amy, >>>>>> >>>>>> On Monday we=E2=80=99re moving roughly 40 caregivers from Mavencare = Toronto >>>>>> (an acquisition with their own tech stack) to clearcare and we would= like >>>>>> to get them using the app right away. Would it be possible to expand= the >>>>>> test to include them? >>>>>> >>>>>> If so could you add Kathryn Nester and Tyler Fergueson to the >>>>>> orientation session. >>>>>> >>>>>> Thanks in advance >>>>>> Tim >>>>>> >>>>>> On Wed, Sep 14, 2022 at 4:46 PM Timothy Thomas wrote= : >>>>>> >>>>>>> Yes please. If we could organize a session for chuck and carolyn >>>>>>> that would be greatly appreciated. >>>>>>> >>>>>>> Thanks for all your assistance! >>>>>>> Tim >>>>>>> >>>>>>> On Wed, Sep 14, 2022 at 4:30 PM Tori Porter-Martin >>>>>> tori.portermartin@thekey.com> wrote: >>>>>>> >>>>>>>> Thank you all for getting this rolling! Looking forward to any >>>>>>>> feedback from our testers. >>>>>>>> >>>>>>>> Tim, I heard from Erica today that you were asking about a trainin= g >>>>>>>> session for the Caregiver Ambassadors - we will definitely do this= as part >>>>>>>> of the larger onboarding process. Would you like to have a small s= ession >>>>>>>> for anyone working with the testing caregivers? Happy to do

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