--Apple-Mail-50330C37-BF3F-4369-B6F4-F73DA51A74B0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Thanks Ali. I did r= ead a letter about the rate increase being $35.15. The part I couldn=E2= =80=99t really see clearly was when it came into effect. I will wait for the email with the increase in fees explained.&n= bsp; Carol Sent from my iPh= one On Apr 17, 2023, at 7= :10 AM, Ali Malik <ali.malik@thekey.com> wrote: =EF=BB=BF Hey= Carol, Yes there was a recent rate increase for= all of our clients, you should have received a letter from us regardin= g this. I am CCing Dennis and Tim to this email. @Timothy Thomas @Denn= is Fancy Can we send Carol the rate increase letter again please, c= lient: Jim James Henderson thank you, On Su= n, Apr 16, 2023 at 9:48=E2=80=AFAM Carol Pawluk < cpawluk@shaw.ca > wrote: Hi Ali I am working on the billing for April 1st to April 15th. I have 63 billable hours in total. I multiplied this by $25.15 which is the WRHA rate increase per hour and it e= quals $1584.45. So the remainder would be owed by Jim and I. I don=E2=80=99t want to give you any account debiting instructions until you= can answer this question: Has The Key raised its hourly rates for this time period? If so what i= s the new hourly rate? Please get back to me to clarify. Thanks Carol Sent from my iPhone -- Ali Malik Manager - Financial Operations = = --Apple-Mail-50330C37-BF3F-4369-B6F4-F73DA51A74B0--