--Apple-Mail-88E8B870-C44B-48A2-BF6F-82AAE375BD51 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Thank you! Maria Licoudis RN Care Manager mlicoudis@homecareassistance.com Office:514-907-5065 > On Jan 19, 2022, at 9:30 AM, Timothy Thomas wr= ote: >=20 > =EF=BB=BF > Hey all,=20 >=20 > As I work to have everyone set up on the new Facebook =E2=80=9Cworkplace=E2= =80=9D (which is kind of like slack but for the full corporate office staff)= I figured I would share the post that Tad (our CEO) made this week in refer= ence to our 2022 priorities. Have a read when you have a moment -=20 >=20 > Dear Colleagues, > A new year is an opportunity to reflect on where we are going, and I wante= d to write to all of us to describe our three major priorities in 2022. > Before doing that, I would like to thank everyone once again for the extra= ordinary effort and performance that we delivered for our clients in 2021. R= ight up to the very last weekend of the year, we have navigated a relentless= and dynamic pandemic complete with multiplying variants named after Greek l= etters, confusing guidance from public health authorities, immense change at= our own company that fused enormous growth with lots of new processes, and a= grinding shortage of caregivers combined with clients who are desperate for= our help. This is a stage set to cause burnout and exhaustion for each of u= s and our families. So I begin with a sincere thank you for your outstanding= service in 2021. >=20 > Turning to 2022, we continue to face the challenges posed by Omicron as it= blows through our company across this continent. All of the evidence sugges= ts that this pandemic hurricane will pass quickly, but it will also continue= to disrupt our business =E2=80=94 in some cases severely =E2=80=94 for a nu= mber of weeks (hopefully not months!) yet to come. And although hard in the m= idst of this storm all around us, we must stay focused and reflect on our to= p priorities. >=20 > We have three simple goals for 2022: 1) serve more clients well; 2) make o= ur work easier and more fun; and 3) unify our company around a common missio= n, values, and new brand. > The first goal for 2022 is =E2=80=9Cto serve more clients well.=E2=80=9D T= his priority begins with a deep appreciation for why we are all here. Each o= f us could have chosen countless other things to do with our time, our profe= ssion, and indeed our lives. We have chosen to care for people =E2=80=94 the= vast majority of whom are elderly and need the help we give. These elderly h= ave loved ones (or had loved ones) who cared for them, and were often taken c= are of by the very people who need help now. The way we treat our elderly lo= ved ones says an enormous amount about any society, and we can be proud that= we are devoting the irreplaceable time in our lives to making sure that our= society treats them with nobility, empathy, and compassion. >=20 > So our priority is to =E2=80=9Cserve more cli