Re: Henry Padulo - Declined Invoices

From
Vashon Palloo <vashon.palloo@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
John Janiga <john.janiga@thekey.com>
Date
Thu, 9 Nov 2023 10:26:56 -0500
Folder
INBOX
--0000000000004325980609b9d6f0 Content-Type: multipart/alternative; boundary="0000000000004325970609b9d6ef" --0000000000004325970609b9d6ef Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Processed and posted On Wed, Nov 8, 2023 at 5:39=E2=80=AFPM Timothy Thomas wrote= : > Just 2k for now. Please send me a statement afterwards and I=E2=80=99ll f= ollow up > with Rickie. > > On Wed, Nov 8, 2023 at 4:09=E2=80=AFPM John Janiga wrote: > >> Hello Tim, >> >> Would that be $2K a day until caught up ? >> >> *John Janiga* >> Senior Accounts Receivable Specialist >> *john.janiga@thekey.com * >> *408-647-7538 * >> TheKey.com >> [image: TheKey] >> >> >> >> On Wed, Nov 8, 2023 at 4:07=E2=80=AFPM Timothy Thomas wr= ote: >> >>> Now they=E2=80=99re telling me we can only take $2k from the card. If y= ou could >>> please try that. Meanwhile I=E2=80=99ll work on a long term solution. >>> >>> On Wed, Nov 8, 2023 at 4:01=E2=80=AFPM John Janiga >>> wrote: >>> >>>> Hello Vashon, >>>> >>>> Tim has been working directly with the family to resolve this issue. >>>> >>>> Tim let me know how I can assist and if we will be moving forward with >>>> suspension if not paid. >>>> >>>> *John Janiga* >>>> Senior Accounts Receivable Specialist >>>> *john.janiga@thekey.com * >>>> *408-647-7538 * >>>> TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> >>>> On Wed, Nov 8, 2023 at 3:59=E2=80=AFPM Vashon Palloo >>>> wrote: >>>> >>>>> Please let the client know and have them advise. This has been going >>>>> on since I started working with Canada. We need to find a solution. >>>>> >>>>> On Wed, Nov 8, 2023 at 3:58=E2=80=AFPM John Janiga >>>>> wrote: >>>>> >>>>>> Hello Vashon and Tim, >>>>>> >>>>>> I can confirm the payment for Henry Padulo did not go through due to >>>>>> insufficient funds. >>>>>> >>>>>> [image: image.png] >>>>>> *John Janiga* >>>>>> Senior Accounts Receivable Specialist >>>>>> *john.janiga@thekey.com * >>>>>> *408-647-7538 * >>>>>> TheKey.com >>>>>> [image: TheKey] >>>>>> >>>>>> >>>>>> >>>>>> On Tue, Nov 7, 2023 at 3:40=E2=80=AFPM Vashon Palloo >>>>> vashon.palloo@thekey.com> wrote: >>>>>> >>>>>>> I ran payment and posted for now. >>>>>>> >>>>>>> On Tue, Nov 7, 2023 at 11:58=E2=80=AFAM John Janiga >>>>>>> wrote: >>>>>>> >>>>>>>> @Vashon Palloo Can we re-run for >>>>>>>> balance due for Henry Padulo - requested via Tim T family states c= ard is >>>>>>>> clear. >>>>>>>> >>>>>>>> @Timothy Thomas - Card info - Credit Card >>>>>>>> 55**********2688 0825 >>>>>>>> >>>>>>>> *John Janiga* >>>>>>>> Senior Accounts Receivable Specialist >>>>>>>> *john.janiga@thekey.com * >>>>>>>> *408-647-7538 * >>>>>>>> TheKey.com >>>>>>>> [image: TheKey] >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> On Tue, Nov 7, 2023 at 11:52=E2=80=AFAM Timothy Thomas >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Padulo says the card is clear and ready for a payment. Can you tr= y >>>>>>>>> running it for the balance and let me know? >>>>>>>>> >>>>>>>>> Also can you provide me with the last 4 digi