--000000000000a6094f05979f96c7 Content-Type: multipart/alternative; boundary="000000000000a6094d05979f96c6" --000000000000a6094d05979f96c6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Timothy, CallRail is claiming to have fixed the form tracking issue, but I am double checking their work. Could you please confirm how many forms you received from the English version of the site since the 16th (inclusive)? Thank you, 613.692.0345 | 20eight.ca | zander@20eight.ca On Wed, Nov 13, 2019 at 4:37 PM Timothy Thomas wrote: > Hi Zander, > > Let me digest all this and get back to you tomorrow or Friday. > > Thanks again for the great breakdown of options, > Tim > > On Tue, Nov 12, 2019 at 4:03 PM Zander MacDonald > wrote: > >> Hi Timothy, >> >> *Options for phone numbers tracking*: >> >> 1. Track each number separately with its own number pool. >> - *Pros*: Most accurate, easiest to implement. >> - *Cons*: Most expensive. >> >> 2. Have one keyword pool tracking all the phone numbers. >> - *Pros*: Highly accurate, cheapest option (actually cheaper than >> what we are doing now), easy to implement. >> - *Cons*: Sometimes causes two different numbers to be displayed >> on the same page (see screenshot attached). Laval doesn't get a 45= 0 number. >> >> 3. Have one keyword pool tracking all numbers except Laval. Give >> Laval it's own number pool. >> - *Pros*: As #2 above, except Laval gets a 450 number >> - *Cons*: As #2 above, except Laval gets a 450 number. Also, >> almost twice as expensive as #2 since we will need a second number= pool. >> >> 4. Have a number pool for the main number, and a single tracking >> number for each of the offices. >> - *Pros*: Second cheapest option after #2. All calls are recorded. >> - *Cons:* Despite all calls being recorded, no source is given for >> calls to the Laval/West Island/Mont-Royal. This makes it very diff= icult to >> establish benchmarks. >> >> >> *Form Tracking Cost*: As mentioned, we don't start paying for Form >> Tracking until March. At that time, form tracking would cost $50 USD per >> month at our account level if we decide to keep it. We would split this >> cost among all clients using it. As it stands now, we do not have other >> clients lined up for this service. You can try it until March without >> commitment on your part, and decide down the road if you want it. >> >> *Form Tracking Integrations*: The webhook integrations seem fairly >> robust. I don't see any problem with forwarding forms to Slack, or likel= y >> anyplace else you would like to receive them. I use Integromat to simpli= fy >> this kind of integration work. You can find the full list of platforms i= t >> integrates with here . >> >> If you would like, I can also send Slack messages in response to calls. >> There are two kinds of messages I can send. >> >> - I can send post-call summaries. These would come after the call is >> complete, and would include call details, including duration, caller,=