--0000000000004d1a650625b3b4ad Content-Type: text/plain; charset="UTF-8" Hi Tim, Wins: - Billable hours increased by 129 hours / 1.3% - Sept monthly revenue increased by 2.9% and was up 7.4% from Sept forecast - Oct monthly revenue currently exceeding Sept's by $9747. - Sept SOC 10 exceeding goal by 1. - Oct SOC 9 exceeding goal by 1. - Oct (so far) assessment to start conversion rate by increased 22% - Meeting schedule on Nov 13th with Trust Advisor & GM when Denny is town to try to break into the market. Loses: - LT accuracy rate 56.3% - Sept Assessment to start conversion rate 71% Challenges: - Getting caregivers through the hiring process and scheduled for orientation. We have had 4 caregivers start in the last 6 weeks. It is taking 2-3 weeks to get win backs into an orientation class. Thanks, *Alysce Craig | Columbus General Manager* Email: alysce.craig@thekey.com M: (220) 262-1580 O: (614) 481-8888 TheKey.com TheKey.com [image: TheKey] --0000000000004d1a650625b3b4ad Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim,=C2=A0 Wins:=C2=A0 Billable hours increased=C2=A0by 129 hours / 1.3% Sept monthly= revenue increased by 2.9% and was up 7.4% from Sept forecast Oct m= onthly revenue currently exceeding Sept's by $9747. Sept SOC 10= exceeding goal by 1.=C2=A0 Oct SOC 9 exceeding goal by 1.=C2=A0 Oct (so far) assessment to start conversion rate by increased=C2=A0 2= 2% Meeting schedule on Nov 13th with Trust Advisor & GM when De= nny is town to try to break into the market.=C2=A0 = Loses:=C2=A0=C2=A0 LT accuracy rate 56.3%=C2= =A0 Sept Assessment to start conversion rate 71% =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2= =A0 =C2=A0 =C2=A0=C2=A0 Challenges:=C2=A0 Getting caregivers through the hiring process and scheduled for o= rientation. We have had 4 caregivers start in the last 6 weeks. It is takin= g 2-3 weeks to get win backs into an orientation class.=C2=A0 Thanks, Alysce Craig | Columbus Genera= l Manager Email:=C2=A0alysce.craig @thekey.com M: (220) 262-1580 O: (614) 481-8888 TheKey.com = T= heKey.com --0000000000004d1a650625b3b4ad--