Should see significant progress made. still a few NAs where there is a Yes
to send letter that we might need you to track down
*Kevin Murray*
Chief of Staff | *TheKey*
Mobile: 225-368-6471
[image: TheKey] <https://homecareassistance.com/>
On Thu, Jan 25, 2024 at 1:51 PM Chad Everitt <chad.everitt@thekey.com>
wrote:
> Looping in Kevin re: any progress made.
>
>
> *Chad Everitt*
> President- East Division & Canada
> Mobile: 202.262.8318
> [image: TheKey] <https://homecareassistance.com/>
>
>
> On Thu, Jan 25, 2024 at 2:45 PM Timothy Thomas <tt@thekey.com> wrote:
>
>> Hi Chad,
>>
>> I emailed Kevin earlier this week to say that the client email export for
>> Canada doesn't look right. We have far too many N/A's. I haven't heard back
>> yet but clearcare should be the source of truth on this and an export of
>> the payor's email address should be sufficient to cross reference.
>>
>> Adding in @Joey Taylor <joey.taylor@thekey.com> for visibility.
>>
>> Thanks
>> Tim
>>
>>
>>
>> On Thu, Jan 25, 2024 at 2:32 PM Chad Everitt <chad.everitt@thekey.com>
>> wrote:
>>
>>> Team,
>>>
>>> The link below is an example of the rate increase letters that will go
>>> out, noting the appropriate logo will be in place. As you can see, the
>>> client names, rate types (column Q) and rates will be populated from the
>>> spreadsheet so it is imperative this information is accurate and presented
>>> as presented to the client.
>>>
>>> *FINAL REQUEST-* please go into the spreadsheet file to clean up client
>>> names, include missing emails or mark N/A for snail mail, and list out the
>>> rate type ensuring rate type as it is listed is accurate clear. For
>>> example, please do not list CG hourly as this is unclear. We will need this
>>> information today by 5pm CST. After that, it will be pencils down.
>>>
>>>
>>> https://docs.google.com/document/d/1xOokZIkHHvd0brR2LPSWIf7X3HfDdu3-OKZJQapvi1U/edit?usp=sharing
>>>
>>>
>>>
>>>
>>> *Chad Everitt*
>>> President- East Division & Canada
>>> Mobile: 202.262.8318
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>
>>
>> --
>> Tim Thomas
>> Head of Canada Division
>> *Please note my email has changed:*
>> tt@TheKey.com <tt@thekey.com>
>> (514) 591-9387
>> TheKey.ca <https://www.thekey.ca/>
>> [image: TheKey] <https://www.thekey.com/>
>>
>