----==_mimepart_6646209d6fe5a_1e23f82ea05c9e827152198 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Tim, Can your office please obtain a new PAF for Mr. Stieb's credi= t card? We do not have it on file in Clearcare and we need to input the c= ard information into Versapay. I did call Mr. Stieb on this yesterday and= sent him an email explaining this. Also, please note that I have turned = off credit card surcharge fees on his account, so he will not be billed t= hem moving forward. Thank you! = = On Thu, 16 May at 10:19 AM , Timothy Thomas wrote: Approved - thank you = = = On Thu, May 16, 2024 at 10:16=E2=80=AFAM Laszlo Kovacs wrote: = = = = Thanks Marc- = =C2=A0 = Tim =E2=80=93 For audit backup purposes, please approve the waiver of CC= fees providing you support and I=E2=80=99ll follow. = =C2=A0 = Best, = =C2=A0 = = From: Marc Atkinson Sent: Thursday, May 16, 2024 7:= 41 AM To: laszlo.kovacs@thekey.com Cc: tt@thekey.com; sspeirs@thekey.com;= alyson.rohane@thekey.com; lito.delapena@thekey.com Subject: Fwd: 157970 = Dave Stieb - Obtain Credit Card Information For Versapay & Discussion to = Waive CC Surcharge Fee - [#801034] = =C2=A0 = = = = Hi Laszlo, = =C2=A0 = Please review the information below regarding Vancouver client Dave Sti= eb 157970. The client does not want to pay the credit card surcharge fee = and doesn't want to provide us with ACH or debit card information. Thus, = they have approved the waiving of the fee. His average weekly invoice ran= ges from $1,150.00 to $1,200.00. = =C2=A0 = Thank you! = =C2=A0 = = = = On Wed, 15 May at 5:10 PM , SharonSpeirs = wrote:=C2=A0 = = Hi Billing team = Please waive the credit card fee for this client as per the email chain= below- I do not want to lose him and cheque is very cumbersome = = Sharon = = =C2=A0 = = = Sharon, Speirs = =C2=A0 = = General Manager = = Vancouver, BC = = Office: 778.279.3634 = = sspeirs@thekey.com = =C2=A0 = TheKey.ca=C2=A0=C2=A0 = =C2=A0 = = = =C2=A0 = = =C2=A0 = =C2=A0 = =C2=A0 = = =C2=A0 = = ---------- Forwarded message --------- From: Timothy Thomas Date: Wed, May 15, 2024 at 2:00=E2=80=AFPM Subject: Re: 157970 Dave = Stieb - Obtain Credit Card Information For Versapay - [#800878] To: Sharo= n Speirs Cc: Cathy Gerth = =C2=A0 = = please let the billing team know and cc alyson=C2=A0 = =C2=A0 = = =C2=A0 = = On Wed, May 15, 2024 at 4:54=E2=80=AFPM Sharon Speirs wrote: = = = Cathy=C2=A0 = He is an awesome client who already pays for more hours than he needs s= o I think we can do that = Sharon = I am just not sure now who I let know as we have gone live- do you Tim?= = = =C2=A0 = = =C2=A0 = = = Sharon, Speirs = =C2=A0 = = General Manager = = Vancouver, BC = = Office: 778.279.3634 = = sspeirs@thekey.com = =C2=A0 = TheKey.ca=C2=A0=C2=A0 = =C2=A0 = = = =C2=A0 = = =C2=A0 = =C2=A0 = =C2=A0 = = =C2=A0 = = = =C2=A0 = = On Wed, May 15, 2024 at 1:47=E2=80=AFPM Timothy Thomas = wrote: = = It's your call Sharon. We can also move to cheque althou