--Apple-Mail-B192A09D-4E54-4F3A-8BD5-BEF02D9DB405 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Tim, I have the same concerns but unfortunately Joan passed the short-term memory= test at the doctor and can=E2=80=99t be declared incapacitated. My hands ar= e effectively tied at this point. Do the caregivers feel that Joan could be a danger to herself? That may chan= ge things from a legal perspective?=20 Regards,=20 David David Bevan > On Feb 13, 2020, at 9:11 AM, Timothy Thomas wr= ote: >=20 > Hi David, >=20 > That's understandable, we won't enforce the 1 month commitment, however we= do ask for a 48 hour cancellation notice which will be applied to the bill.= =20 >=20 > Based on the input from our caregivers, we do have some concerns for Joan'= s ability to manage on her own. Of course we hope for the best but should he= r condition change and you need to reinstate care please don't hesitate to c= ontact us. >=20 > All the best, > Tim >=20 >> On Wed, Feb 12, 2020 at 4:39 PM David Bevan wrote: >> Hi Christina,=20 >> Originally we agreed to come on board Jan 9th and it took longer than ant= icipated for you to find care givers, resulting in Joan incurring excessive f= ees with the other company. In fairness, I do not believe she should be bill= ed due to the delays your end.=20 >>=20 >> If you intend to bill additional fees kindly point out the clause in the c= ontract. >>=20 >> Regards, >>=20 >> David Bevan=20 >>=20 >>> On Feb 12, 2020, at 3:00 PM, Christina Leo = wrote: >>>=20 >>> Hi David, >>>=20 >>> Well noted, we will cancel the services, tonight will be the last night o= f care. As agreed with my supervisor Tim you had signed an agreement that ag= rees to stay with us for one month, this being said we will bill the balance= on the next invoice.=20 >>>=20 >>> We can also provide hourly care during the week as well, this could be a= n option to consider. Our minimum hours of commitment is 16 hours a week 4 h= ours at a time, we can work 4hours a day 4 times a week.=20 >>>=20 >>> Please let me know if you have any questions. >>>=20 >>> Thank you, >>>=20 >>> Christina=20 >>>=20 >>>> On Wed, Feb 12, 2020 at 1:19 PM David Bevan wrote= : >>>> Hi Christina, >>>> I just spoke to Valerie and she confirmed that Joan told her she no lon= ger needs the home help. >>>>=20 >>>> As discussed, Joan does not follow my advice so I am distancing myself f= rom this situation. >>>>=20 >>>> Please call Joan and arrange to cancel the service ASAP.=20 >>>>=20 >>>>=20 >>>> Regards, >>>> David >>>>=20 >>>> David Bevan=20 >>>=20 >>>=20 >>> --=20 >>>=20 >>> Christina Leo=20 >>> Care Manager =20 >>> Tel: 514.907.5065 | Fax: 514.221.4265=20 >>> cleo@homecareassistance.com | homecareassistancemontreal.ca >>>=20 >=20 >=20 > --=20 >=20 > Timothy Thomas=20 > Directeur de soins et d=C3=A9veloppement / > Director of Client Care & Development=20 > Tel: 514.907.5065 | Fax: 514.221.4265=20 > tt@homecareassistance.com | Homecareassistancemon