Re: New client Sue

From
Steve Koyanagi <skoyanagi@thekey.com>
To
Katie Buell <kbuell@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Joey Taylor <joey.taylor@thekey.com>
Date
Thu, 21 Sep 2023 09:27:54 -0700
Folder
INBOX
I don't have a strong opinion/preference. Tim?

On Thu, Sep 21, 2023 at 7:21 AM Katie Buell <kbuell@thekey.com> wrote:

> @Steve Koyanagi <skoyanagi@thekey.com> where should this go in the
> Montreal consent?
>
> Katie Buell, CSPO
> Product Manager
> 415-385-1721
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://homecareassistance.com/>
>
>
>
> On Thu, Sep 21, 2023 at 6:30 AM Timothy Thomas <tt@thekey.com> wrote:
>
>> Hi Katie,
>>
>> I realized we had one more pending update for the Montreal Client Consent
>> Agreement. Steve drafted the language below for clients who are utilizing a
>> government funded home care service in Montreal called "Direct Allowance
>> Program / Chèque Emplois Service". Could you please add this in? French
>> copy included as well - Thanks so much!
>>
>>
>> *Direct Allowance Program.*
>>
>> Should Client receive funding from the Direct Allowance Program, Client
>> agrees to complete all required paperwork provided by CLSC within seven (7)
>> calendar days of Client’s receipt. Client is responsible for full payment
>> of Services for the first two (2) weeks of Services. After two (2) weeks of
>> Services, Client is responsible for payment until all paperwork is
>> submitted and approved by CLSC. Client is also responsible for payment of
>> any Services received from Company above the CLSC authorized amount.
>> In the event Client fails to complete required CLSC paperwork such that a
>> caregiver is not timely paid by CLSC for four (4) consecutive weeks, Client
>> agrees it shall be required to immediately pay Company’s invoice for any
>> balance owed to the caregiver.
>>
>> *Chèque Emplois Service*
>>
>> Si le client bénéficie d'un financement au titre du programme Chèque
>> Emplois Service, Le client s'engage à remplir tous les documents requis
>> fournis par le CLSC dans les sept (7) jours civils suivant leur réception.
>> Le client est responsable du paiement intégral des services pour les deux
>> (2) premières semaines de services. Après deux (2) semaines de services, le
>> client est responsable du paiement jusqu'à ce que tous les documents soient
>> soumis et approuvés par le CLSC. Le client est également responsable du
>> paiement de tous les services reçus de la société au-delà du montant
>> autorisé par le CLSC.
>>
>> Dans le cas où le client ne remplit pas les documents requis par le CLSC,
>> de sorte qu'un soignant n'est pas payé en temps opportun par le CLSC
>> pendant quatre (4) semaines consécutives, le client convient qu'il sera
>> tenu de payer immédiatement la facture de la société pour tout solde dû au
>> soignant.
>>
>>
>> On Wed, Sep 20, 2023 at 2:20 PM Joey Taylor <joey.taylor@thekey.com>
>> wrote:
>>
>>> Client agrees to complete all required paperwork provided by CLSC within
>>> seven (7) calendar days of Client’s receipt. Client is responsible for full
>>> payment of Services for the first two (2) weeks of Services. After two (2)
>>> weeks of Services, Client is responsible for payment until all paperwork is
>>> submitted and approved by CLSC. Client is also responsible for payment of
>>> any Services received from Company above the CLSC authorized amount.
>>> In the event Client fails to complete required CLSC paperwork such that
>>> a caregiver is not timely paid by CLSC for four (4) consecutive weeks,
>>> Client agrees it shall be required to immediately pay Company’s invoice for
>>> any balance owed to the caregiver.
>>> ----
>>> Le client s'engage à remplir tous les documents requis fournis par le
>>> CLSC dans les sept (7) jours civils suivant leur réception. Le client est
>>> responsable du paiement intégral des services pour les deux (2) premières
>>> semaines de services. Après deux (2) semaines de services, le client est
>>> responsable du paiement jusqu'à ce que tous les documents soient soumis et
>>> approuvés par le CLSC. Le client est également responsable du paiement de
>>> tous les services reçus de la société au-delà du montant autorisé par le
>>> CLSC.
>>>
>>> Dans le cas où le client ne remplit pas les documents requis par le
>>> CLSC, de sorte qu'un soignant n'est pas payé en temps opportun par le CLSC
>>> pendant quatre (4) semaines consécutives, le client convient qu'il sera
>>> tenu de payer immédiatement la facture de la société pour tout solde dû au
>>> soignant.
>>>
>>> On Wed, Sep 20, 2023 at 2:15 PM Timothy Thomas <tt@thekey.com> wrote:
>>>
>>>> christ, this would have been the time, send me it please in english and
>>>> french
>>>>
>>>>
>>>> On Wed, Sep 20, 2023 at 1:59 PM Joey Taylor <joey.taylor@thekey.com>
>>>> wrote:
>>>>
>>>>> For Montreal, we still have that blurb on cheques emploie. No one ever
>>>>> got back to me on adding that.
>>>>>
>>>>> On Wed, Sep 20, 2023 at 1:57 PM Timothy Thomas <tt@thekey.com> wrote:
>>>>>
>>>>>> Please let your team know that the consent agreements have been
>>>>>> updated canada wide to reflect TheKey and include language on PPE.
>>>>>>
>>>>>> ---------- Forwarded message ---------
>>>>>> From: Katie Buell <kbuell@thekey.com>
>>>>>> Date: Wed, Sep 20, 2023 at 12:04 PM
>>>>>> Subject: Re: New client Sue
>>>>>> To: Timothy Thomas <tt@thekey.com>, Steve Koyanagi <
>>>>>> skoyanagi@thekey.com>
>>>>>>
>>>>>>
>>>>>> Thanks, Tim! This has been updated and with this completed, I believe
>>>>>> all Canada documents are updated. As your team uses and reviews them,
>>>>>> please let me know if there are any additional updates that need to be made.
>>>>>>
>>>>>> CC @Steve Koyanagi <skoyanagi@thekey.com> for notification that this
>>>>>> is complete
>>>>>>
>>>>>> Katie Buell, CSPO
>>>>>> Product Manager
>>>>>> 415-385-1721
>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Wed, Sep 20, 2023 at 7:56 AM Timothy Thomas <tt@thekey.com> wrote:
>>>>>>
>>>>>>> Here's the translation:
>>>>>>>
>>>>>>> *Fournitures*
>>>>>>> Le client est responsable du paiement de toutes les fournitures
>>>>>>> requises en lien avec les services, incluant mais sans s'y limiter les
>>>>>>> gants, masques, cathéters, etc. Le coût des fournitures sera inclus dans
>>>>>>> les factures régulières du client.
>>>>>>>
>>>>>>>
>>>>>>> On Mon, Sep 18, 2023 at 10:21 AM Kathryn Buell <kbuell@thekey.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Tim,
>>>>>>>>
>>>>>>>> I also need the “supplies” section translated:
>>>>>>>>
>>>>>>>>
>>>>>>>>    - *SUPPLIES:*
>>>>>>>>    Client is responsible for the payment of all required supplies
>>>>>>>>    in connection with the services, including but not limited to gloves,
>>>>>>>>    catheters, etc. The cost of supplies will be included in Client’s regular
>>>>>>>>    invoices.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Katie Buell, CSPO
>>>>>>>> Product Manager
>>>>>>>>
>>>>>>>> kbuell@thekey.com <https://brand.thekey.com/esg/kbuell@thekey.com>
>>>>>>>> 415-385-1721
>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>
>>>>>>>> On Sep 18, 2023, at 7:10 AM, Timothy Thomas <tt@thekey.com> wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>>    - *SUPPLIES:*
>>>>>>>>    Client is responsible for the payment of all required supplies
>>>>>>>>    in connection with the services, including but not limited to gloves,
>>>>>>>>    catheters, etc. The cost of supplies will be included in Client’s regular
>>>>>>>>    invoices.
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Tim Thomas
>>>>>>> Head of Canada Division
>>>>>>> *Please note my email has changed:*
>>>>>>> tt@TheKey.com <tt@thekey.com>
>>>>>>> (514) 591-9387
>>>>>>> TheKey.ca <https://www.thekey.ca/>
>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Tim Thomas
>>>>>> Head of Canada Division
>>>>>> *Please note my email has changed:*
>>>>>> tt@TheKey.com <tt@thekey.com>
>>>>>> (514) 591-9387
>>>>>> TheKey.ca <https://www.thekey.ca/>
>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> Joey Taylor
>>>>>
>>>>> *Regional Care Solutions Manager*
>>>>>
>>>>> 514-907-5065
>>>>>
>>>>> TheKey.ca   <https://thekey.ca/>
>>>>>
>>>>> [image: TheKey]
>>>>>
>>>>
>>>>
>>>> --
>>>> Tim Thomas
>>>> Head of Canada Division
>>>> *Please note my email has changed:*
>>>> tt@TheKey.com <tt@thekey.com>
>>>> (514) 591-9387
>>>> TheKey.ca <https://www.thekey.ca/>
>>>> [image: TheKey] <https://www.thekey.com/>
>>>>
>>>
>>>
>>> --
>>>
>>> Joey Taylor
>>>
>>> *Regional Care Solutions Manager*
>>>
>>> 514-907-5065
>>>
>>> TheKey.ca   <https://thekey.ca/>
>>>
>>> [image: TheKey]
>>>
>>
>>
>> --
>> Tim Thomas
>> Head of Canada Division
>> *Please note my email has changed:*
>> tt@TheKey.com <tt@thekey.com>
>> (514) 591-9387
>> TheKey.ca <https://www.thekey.ca/>
>> [image: TheKey] <https://www.thekey.com/>
>>
>

Thread (1)