--001a114dbecefe84e00528aba39a Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Guys, this is the email that Vancouver uses for post hospitalization care inquiries. What do you think? Thank you so much for your call today and sharing information about your mother`s situation with me. We would love to provide care for her and help her maintain a high-quality life. Just to tell you a bit more about our company - we specialize in high-quality, post-hospitalization care. One of the leading causes of hospital readmission or slow-post-hospitalization recovery is the lack of proper support immediately following discharge. We fully understand how difficult this time can be for Clients and their families and so have developed a special "Transition Home Package" that helps families manage the discharge process, provide a seamless transition home and promote effective rehabilitation at home. Attached is a brochure that details all the steps included in this package. In addition, we have developed a specific website dedicated to helping families deal with the discharge process - *www.hospitaltohomecare.com * Our caregivers lend a hand with just about everything from bathing, dressing and grooming to meal preparation, medication reminders and light housekeeping. And some of our caregivers drive so they often take our client to doctor appointments, to the grocery store or on outings. *But what makes our care different from other companies is we understand the unique needs of post-hospitalization patients as evidenced by the fact that:* 1. *We provide the highest level of case management.* =C2=B7 Our highly qualified case managers are either social workers or nurses at the onset, we meet with the Client, their family, as well as the social worker/discharge planner/physical therapist to fully understand the extent of the condition, what the patient needs to successfully rehabilitate at home (e.g. special diet, specific exercise regimen, medication, etc), the home environment and any special equipment needed, as well as the Client's personality and interests =C2=B7 We then use this information to find the a caregiver who would = be a good fit for the Client, and set up a customized care plan and detailed routine geared toward helping the Client successfully recover and slowly regain their independence. In addition, caregivers don't just help with basic care, they also help Clients with their nutrition, physical exercise, mental stimulation and social interaction which are all key to a healthy recovery. =C2=B7 Lastly, we provide ongoing monitoring and supervision through regular home visits and phone calls to ensure that the recovery process is on track. The first 72 hours post-hospitalization are critical so the first visit is done after the 3rd day to ensure that the recovery is on track and to re-evaluate the care needs., then monthly thereafter. *2. We offer specialized training in post-hospitalization care*. All the careg