--001a11417950213df20564a40530 Content-Type: multipart/alternative; boundary="001a11417950213ded0564a4052e" --001a11417950213ded0564a4052e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good afternoon Toni, It was a pleasure speaking with you earlier regarding your friend's home care needs. As discussed, please find enclosed a summary of conversation below along with some additional information on our company and services. Home Care Assistance was founded by PhD level gerontologists. This makes a big difference in the kind of support that our clients receive. We specialize in high-quality Live-In care , but provide services on an Hourly basis as well . We do not require a long-term contract or deposit=E2=80=94stay with us only as lo= ng as you are completely satisfied. Home Care Assistance is unique in the home care industry because Our Caregivers are trained in our proprietary Balanced Care Method=E2=84=A2 , focusing on healthy nutrition, physical activity, Cognitive Stimulation , social interaction and a sense of purpose to promote the highest quality of life. We interview each prospective caregiver, check previous work references, and complete a criminal background check. In addition, all our caregivers must pass a psychological test developed exclusively for Home Care Assistance to measure compassion, stability, honesty and reliability. Our caregivers are bonded and insured so you can feel confident in the knowledge that WE are RESPONSIBLE and ACCOUNTABLE for the service we provide. While the safety and security of our clients is our priority, we also believe that it is important to create a bond between the client and the caregiver. With that in mind, we choose the most compatible caregiver for our clients and continue to monitor the ongoing relationship to ensure the highest level of satisfaction. Our minimum service is 12 hours/week, i.e. 3 days of 4 consecutive hours or 2 days of 6 consecutive hours. Our hourly rate varies depending on the complexity of care, currently $24 - $27 / hour + taxes. In the case of Live-In, our rate is $300/day + taxes for a 24 hour shift. In addition, the government of Quebec offers a tax credit of up to 35% on home care services, depending on income. I hope this information has been helpful for you. I=E2=80=99ve attached a b= rochure explaining our services in more detail along with information on the provincial tax credit available on home care services . If you have any immediate questions or would like to schedule a free in-home assessment with one of our Care Managers (R.N. & Social Worker) We=E2=80=99re on call = 24/7. I look forward to speaking with you soon. Have a great day! Warm regards, Timothy Thomas --=20 *Timothy Thomas* *Director of Client Care & Development* *Home Care Assistance (Montr**=C3=A9**al) Inc.* *4464 Ste. Catherine Ouest* *Westmount, Qu**=C3=A9**bec* *H3Z 1R7* *Tel: 514 907 5065 - Fax: 514 907 5067* *tt@homecareassistance.com * --001a11417950213