--001a113d6e38fe07d1055d184667 Content-Type: multipart/alternative; boundary="001a113d6e38fe07ca055d184665" --001a113d6e38fe07ca055d184665 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Amelia, Thank you for the all feedback...Maria and I will review this in detail. I'm sorry you had to go through this last night. I've identified a new candidate to replace Marlyn. Her name is Usha. I've attached her caregiver bio. Usha is ready to begin on Monday afternoon. Maria will be there to orient her. Should you have any questions, don't hesitate to contact me. Best regards, Tim On Fri, Nov 3, 2017 at 9:20 AM, Amelia Watkins wrote: > Hi Maria and Tim, > > Just so you=E2=80=99re aware =E2=80=94 Marlyn called me twice last night.= The first time > she said =E2=80=9Cwe > have a situation=E2=80=9D, which sounded very serious so I pulled over in= my car > and said =E2=80=9Cis everything ok?=E2=80=9D. She said =E2=80=9Cyou NEED = to calm down=E2=80=9D, which set > me off immediately. Mum was fine, but Marlyn was calling because she need= ed > to check with me about giving Mum her antibiotics with a full meal (not > necessary), and also see if it was ok if my Mum had a light supper. It wa= s > a bit of an odd conversation (not at all =E2=80=9Ca situation=E2=80=9D) a= nd I spoke to my > Mum for a while on the same call, who was in great form - she went to gro= up > Tai Chi, talked to friends, and then went to the screening of the opera! = It > was a great day for Mum, so very unfortunate that it ended with Marlyn=E2= =80=99s > unprofessional hystrionics. > > At 10:04PM, Marlyn called me sobbing. I could see on the camera that my > Mum had not fallen, but my heart lurched into my throat nonetheless as sh= e > could be having a seizure or something else. After a few minutes of loud > sobs, I learned that Marlyn was inconsolably crying because my Mum called > her a =E2=80=9Cdummy=E2=80=9D and to =E2=80=9Cjust get out of here=E2=80= =9D. I immediately looked on the > video feed and saw that Marlyn had forced my Mum to eat half a cold bacon > sandwich with her antibiotics. I reminded Marlyn that I had just told her > that it was ok to take them with a little milk or yogurt. I told her to > breathe deeply, and calm down so she could make her bus. The curtains wer= e > left open in my Mum=E2=80=99s bedroom and I was concerned for her care, a= nd also > Marlyn=E2=80=99s well-being. Marlyn did a bit of sobbing in the bedroom i= n front of > the camera as she threw the curtains closed in front of my Mum (who was i= n > bed) as I did my best to calm her down and get her out of there so she > could make her bus. Of course, the second Marlyn left I immediately had a > call from Mum who was also quite upset and made to feel like she is very > difficult. Mum told me she obviously didn=E2=80=99t want the sandwich, wh= ich she > knew was unnecessary, unappetizing and hard to swallow, and that it would > make Marlyn late as this happened af