--94eb2c03c58aa96dad0548c068a0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Marlene, I was able to reach my contact at Vivalis. Unfortunately they are not set up to handle cases of aggressive behaviour. Too bad! Let me know if I can help out in any other way, Regards, Tim --=20 *Timothy Thomas* *Client Care Manager* *Home Care Assistance (Montr**=C3=A9**al) Inc.* *4464 Ste. Catherine Ouest* *Westmount, Qu**=C3=A9**bec* *H3Z 1R7* *Tel: 514 907 5065 - Fax: 514 907 5067* *tt@homecareassistance.com * --94eb2c03c58aa96dad0548c068a0 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Marlene, I was able to reach my cont= act at Vivalis. Unfortunately they are not set up to handle cases of aggres= sive behaviour. Too bad!=C2=A0 Let me know if I ca= n help out in any other way, Regards, Ti= m -- Timothy Thom= as Client Care Manager = Home Care= Assistance (Montr =C3=A9 al) Inc. = 4464 Ste. Ca= therine Ouest Westmount, Qu =C3=A9 bec= H3Z 1R7 Tel: =C2=A0 <a value=3D"+15149075065" style=3D"color:rgb(17,