Re: Padulo

Hi Tim,

I'll send you an an updated statement tomorrow.

Thanks,
*Sumira Suthesan*
Accounts Receivable Specialist
T: 438-230-3887 ext.1070006
www.TheKey.com <http://www.thekey.com/>
[image: TheKey]


On Mon, Nov 13, 2023 at 3:29 PM Timothy Thomas <tt@thekey.com> wrote:

> Ok I will wait for the new invoice to be posted. Please provide me with an
> updated statement by EOD tomorrow. Thanks!
>
> On Mon, Nov 13, 2023 at 2:11 PM Sumira Suthesan <
> sumira.suthesan@thekey.com> wrote:
>
>> Hi Tim,
>>
>> Invoice covering November 6-12, 2023 will be billed tomorrow for Padulo.
>>
>> Please see attached statement.
>>
>> Please let me know if anything else is needed
>>
>> Thanks,
>> *Sumira Suthesan*
>> Accounts Receivable Specialist
>> T: 438-230-3887 ext.1070006
>> www.TheKey.com <http://www.thekey.com/>
>> [image: TheKey]
>>
>>
>> On Mon, Nov 13, 2023 at 1:59 PM Timothy Thomas <tt@thekey.com> wrote:
>>
>>> I just spoke to the daughter Laura who is much more reasonable. She says
>>> the banker will up the limit on the card provided we send her a summary of
>>> the outstanding balance and give them a day or two to make the changes.
>>>
>>> Sumira, can you send me a summary including today's invoice?
>>> Thanks
>>>
>>> On Mon, Nov 13, 2023 at 1:36 PM John Janiga <john.janiga@thekey.com>
>>> wrote:
>>>
>>>> Thanks Tim,
>>>>
>>>> Unreal. Let me know if I can assist in any way.
>>>>
>>>> *John Janiga*
>>>> Senior Accounts Receivable Specialist
>>>> *john.janiga@thekey.com <john.janiga@thekey.com>*
>>>> *408-647-7538 *
>>>> TheKey.com <https://www.thekey.com/>
>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>
>>>>
>>>>
>>>> On Mon, Nov 13, 2023 at 1:09 PM Timothy Thomas <tt@thekey.com> wrote:
>>>>
>>>>> surprise surprise, it's always something with this guy. I will follow
>>>>> up.
>>>>>
>>>>> On Mon, Nov 13, 2023 at 12:54 PM Vashon Palloo <
>>>>> vashon.palloo@thekey.com> wrote:
>>>>>
>>>>>> Hi John,
>>>>>>
>>>>>> No it didn't go through.
>>>>>>
>>>>>> [image: image.png]
>>>>>>
>>>>>> On Mon, Nov 13, 2023 at 10:38 AM John Janiga <john.janiga@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Hello,
>>>>>>>
>>>>>>> I wanted to check in and see if the full amount was a successful run
>>>>>>> for Mr. Padulo via the new PAD.
>>>>>>>
>>>>>>> Thank you,
>>>>>>> *John Janiga*
>>>>>>> Senior Accounts Receivable Specialist
>>>>>>> *john.janiga@thekey.com <john.janiga@thekey.com>*
>>>>>>> *408-647-7538 *
>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Fri, Nov 10, 2023 at 4:00 PM Sumira Suthesan <
>>>>>>> sumira.suthesan@thekey.com> wrote:
>>>>>>>
>>>>>>>> Hi Vashon,
>>>>>>>>
>>>>>>>> I updated the payment to EFT for Padulo
>>>>>>>>
>>>>>>>> Thanks,
>>>>>>>> *Sumira Suthesan*
>>>>>>>> Accounts Receivable Specialist
>>>>>>>> T: 438-230-3887 ext.1070006
>>>>>>>> www.TheKey.com <http://www.thekey.com/>
>>>>>>>> [image: TheKey]
>>>>>>>>
>>>>>>>>
>>>>>>>> On Fri, Nov 10, 2023 at 2:33 PM Vashon Palloo <
>>>>>>>> vashon.palloo@thekey.com> wrote:
>>>>>>>>
>>>>>>>>> + Sumira
>>>>>>>>>
>>>>>>>>> Please make sure Henry Padulo is EFT going forward. This is a
>>>>>>>>> Montreal client.
>>>>>>>>>
>>>>>>>>> On Fri, Nov 10, 2023 at 2:30 PM John Janiga <
>>>>>>>>> john.janiga@thekey.com> wrote:
>>>>>>>>>
>>>>>>>>>> Hello Vashon,
>>>>>>>>>>
>>>>>>>>>> That's perfect, thank you.
>>>>>>>>>>
>>>>>>>>>> @Timothy Thomas <tt@thekey.com>  Tim, should we run for the full
>>>>>>>>>> balance remaining $6,299.17 or break it up?
>>>>>>>>>>
>>>>>>>>>> Best,
>>>>>>>>>> *John Janiga*
>>>>>>>>>> Senior Accounts Receivable Specialist
>>>>>>>>>> *john.janiga@thekey.com <john.janiga@thekey.com>*
>>>>>>>>>> *408-647-7538 *
>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Fri, Nov 10, 2023 at 2:28 PM Vashon Palloo <
>>>>>>>>>> vashon.palloo@thekey.com> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hey John,
>>>>>>>>>>>
>>>>>>>>>>> Preferably, we would do it in a batch along with the others but
>>>>>>>>>>> since this client has been a trouble client for some time now I can process
>>>>>>>>>>> a one-off to get the balance resolved.
>>>>>>>>>>>
>>>>>>>>>>> Please confirm I am processing $6,299.17 so I can proceed.
>>>>>>>>>>>
>>>>>>>>>>> On Fri, Nov 10, 2023 at 1:18 PM John Janiga <
>>>>>>>>>>> john.janiga@thekey.com> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> This is great Tim, thank you.
>>>>>>>>>>>>
>>>>>>>>>>>> @Vashon Palloo <vashon.palloo@thekey.com> How are PAD's
>>>>>>>>>>>> processed, can we do a one off or is it more of a batch type thing?
>>>>>>>>>>>>
>>>>>>>>>>>> Just for my knowledge base.
>>>>>>>>>>>>
>>>>>>>>>>>> Best,
>>>>>>>>>>>> *John Janiga*
>>>>>>>>>>>> Senior Accounts Receivable Specialist
>>>>>>>>>>>> *john.janiga@thekey.com <john.janiga@thekey.com>*
>>>>>>>>>>>> *408-647-7538 *
>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Fri, Nov 10, 2023 at 1:10 PM Timothy Thomas <tt@thekey.com>
>>>>>>>>>>>> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> I have a new PAD form for Padulo. Can you please run it for
>>>>>>>>>>>>> the outstanding balance and let me know.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Thanks.
>>>>>>>>>>>>>
>>>>>>>>>>>>> ---------- Forwarded message ---------
>>>>>>>>>>>>> From: Tim Thomas <tthomas@thekey.com>
>>>>>>>>>>>>> Date: Fri, Nov 10, 2023 at 12:58 PM
>>>>>>>>>>>>> Subject: Padulo
>>>>>>>>>>>>> To: Timothy Thomas <tt@thekey.com>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Here you go.  Fingers crossed.
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> *Tim Thomas Sr.*
>>>>>>>>>>>>> *514: 726 7647*
>>>>>>>>>>>>>
>>>>>>>>>>>>> tthomas@thekey.com
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>>
>>>>>>>>>>> *Vashon Palloo*
>>>>>>>>>>>
>>>>>>>>>>> Senior Accounts Receivable Specialist
>>>>>>>>>>>
>>>>>>>>>>> vashon.palloo@thekey.com
>>>>>>>>>>>
>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>> *Vashon Palloo*
>>>>>>>>>
>>>>>>>>> Senior Accounts Receivable Specialist
>>>>>>>>>
>>>>>>>>> vashon.palloo@thekey.com
>>>>>>>>>
>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>
>>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> *Vashon Palloo*
>>>>>>
>>>>>> Senior Accounts Receivable Specialist
>>>>>>
>>>>>> vashon.palloo@thekey.com
>>>>>>
>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Tim Thomas
>>>>> Head of Canada Division
>>>>> *Please note my email has changed:*
>>>>> tt@TheKey.com <tt@thekey.com>
>>>>> (514) 591-9387
>>>>> TheKey.ca <https://www.thekey.ca/>
>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>
>>>>
>>>
>>> --
>>> Tim Thomas
>>> Head of Canada Division
>>> *Please note my email has changed:*
>>> tt@TheKey.com <tt@thekey.com>
>>> (514) 591-9387
>>> TheKey.ca <https://www.thekey.ca/>
>>> [image: TheKey] <https://www.thekey.com/>
>>>
>>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <tt@thekey.com>
> (514) 591-9387
> TheKey.ca <https://www.thekey.ca/>
> [image: TheKey] <https://www.thekey.com/>
>