--001a11480ec82edfad053c5569da Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Barbara, Thanks again for putting on a great conference. Do you have the SER tool explaining how you grade us, available in soft copy? Thanks! --=20 *Timothy Thomas* *Director of Business Development* *Home Care Assistance (Montr**=C3=A9**al) Inc.* *4464 Ste. Catherine Ouest* *Westmount, Qu**=C3=A9**bec* *H3Z 1R7* *Tel: 514 907 5065 - Fax: 514 907 5067* *tt@homecareassistance.com * --001a11480ec82edfad053c5569da Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Barbara, Thanks again for putting on= a great conference. Do you have the SER tool explaining how you grade us, = available in soft copy? Thanks! -- Timothy Thomas Director of Business Developme= nt = Home Care Assistance (Montr =C3=A9 al) Inc. 4464 Ste. Catherine Ouest Westmount, Qu =C3=A9 bec H3Z 1R7 Tel: =C2=A0 514 907 5065 =C2=A0 -=C2=A0 Fax: =C2=A0 <a