--000000000000be3a0a05848a3f37 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good afternoon Pat, I'm following up on my voicemail from earlier today. I just wanted to inform you that you will not be charged the cancelled shift for today as the cancellation was not your decision. We reiterated to Cristine that decisions are to be made through you only. In the future, she has been advised to text you and call us for any schedule changes, regardless of what she's told my your parents. We apologize for the inconvenience. Please let me know if there is anything more I can help clarify. Best, Tim --=20 *Timothy Thomas* *Director of Client Care & Development* *Home Care Assistance (Montr**=C3=A9**al) Inc.* *4464 Ste. Catherine Ouest* *Westmount, Qu**=C3=A9**bec* *H3Z 1R7* *Tel: 514 907 5065 - Fax: 514 907 5067* *tt@homecareassistance.com * --000000000000be3a0a05848a3f37 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good afternoon Pat, I'm following up on my voicemail from earlier today.=C2=A0 I just wanted to inform you that you will not be char= ged the cancelled shift for today as the cancellation was not your decision= . We reiterated to Cristine that decisions are to be made through you only.= In the future, she has been advised to text you and call us for any schedu= le changes, regardless of what she's told my your parents. We apologize for the inconvenience. Please let me know if ther= e is anything more I can help clarify. Best, = Tim -- Timothy Thomas = Director of Client Care & Development = H= ome Care Assistance (Montr = =C3=A9 al) In= c. 4= 464 Ste. Catherine Ouest <span lang=3D"EN-US" style=3D"f= ont-size:7.5pt;font-family:Ver