Hi Michael,
We have scheduled another PSW Carla- who can come in tomorrow 9am-7pm. We
are waiting on confirmation from Kiranjot whether she can work on Saturday.
We will update you as soon as we hear from her..
Carla is a dedicated Personal Support Worker and Internationally Educated
Nurse with 7 years of experience in home care, nursing homes, and hospital
settings. Skilled in client-centered care, dementia care, interdisciplinary
collaboration, and wellness promotion. She is recognized for strong
communication, teamwork,problem-solving, and client advocacy skills. She
is fluent in English and Spanish,with proven expertise in physical,
psychosocial, and educational aspects of client and family care.
Thanks,
*Amrita Lekshmi Veena*
*Caregiver Manager*
Office 416-488-8777
TheKey.ca <https://thekey.ca/>
[image: TheKey]
On Thu, Oct 23, 2025 at 5:12 PM Amrita Veena <amrita.veena@thekey.com>
wrote:
> Hi Michael,
>
> We will see who is available and will let you know
>
> *Amrita Lekshmi Veena*
>
> *Caregiver Manager*
>
>
> Office 416-488-8777
>
> TheKey.ca <https://thekey.ca/>
>
> [image: TheKey]
>
>
> On Thu, Oct 23, 2025 at 4:40 PM Michael Givens <608winslow@gmail.com>
> wrote:
>
>> Hello. Kelechi was very nice today, thank you. But, we felt she was to
>> inexperienced with dealing with the more personal things like bathroom,
>> dressing etc.
>> If you have a more experienced nurse that can come in Friday and Saturday
>> till Kiranjot is better we could use the help. Thanks
>> Michael
>>
>>
>> On Oct 23, 2025, at 10:34 AM, Jhonna Vallejo <jhonna.vallejo@thekey.com>
>> wrote:
>>
>>
>> Hi Michael,
>>
>> I'll inform Kelechi. Thanks
>>
>> On Thu, Oct 23, 2025 at 10:31 AM Michael Givens <608winslow@gmail.com>
>> wrote:
>>
>>> We are only going to require here till 12 o’clock today. If you could
>>> please inform her, that would be great. I do understand we will be charged
>>> for the full day.
>>>
>>> Thank you
>>> Michael
>>>
>>>
>>> On Oct 23, 2025, at 8:02 AM, Jhonna Vallejo <jhonna.vallejo@thekey.com>
>>> wrote:
>>>
>>>
>>> Hi Michael,
>>>
>>> Good morning! Please see attached bio for your reference.
>>>
>>> Thanks and have a great day ahead!
>>>
>>> On Thu, Oct 23, 2025 at 8:00 AM Michael Givens <608winslow@gmail.com>
>>> wrote:
>>>
>>>> Thank you for arranging so . Could you please forward her bio?
>>>>
>>>> Michael
>>>>
>>>>
>>>> On Oct 22, 2025, at 9:54 PM, Mina Levy <mina.levy@thekey.com> wrote:
>>>>
>>>>
>>>>
>>>> Hello Michael,
>>>>
>>>> I hope all is well.
>>>>
>>>> I tried reaching you by phone and text regarding Kiranjot.
>>>> Unfortunately, she will need the day off tomorrow to rest, as she is not
>>>> feeling well. We have arranged for PSW Kelechi Ogbonna to cover her shift.
>>>> Kelechi has been provided with the care plan and will review it prior to
>>>> the shift.
>>>>
>>>> Please share any feedback after the shift, as Kelechi may be a strong
>>>> candidate to replace Vilma. We sincerely appreciate your patience and
>>>> understanding.
>>>>
>>>> Have a good night.
>>>>
>>>> Kind regards,
>>>>
>>>> Mina Levy
>>>>
>>>> Staffing Manager/Gestionnaire du personnel.
>>>>
>>>> TheKey.CA
>>>>
>>>> 514-907-5065
>>>>
>>>> <http://www.thekey.com/>
>>>>
>>>>
>>>
>>> --
>>> * Jhonna Vallejo *
>>> Caregiver Manager
>>> jhonna.vallejo@thekey.com
>>> Office: (519) 954-2111
>>>
>>> TheKey.ca <https://thekey.ca/>
>>>
>>> [image: TheKey]
>>> <kelechi_bio_720 (1).png>
>>>
>>>
>>
>> --
>> * Jhonna Vallejo *
>> Caregiver Manager
>> jhonna.vallejo@thekey.com
>> Office: (519) 954-2111
>>
>> TheKey.ca <https://thekey.ca/>
>>
>> [image: TheKey]
>>
>>