Action Required: Leadership Review of Universal Match Criteria in WellSky

From
Tiffany Silton <tsilton@thekey.com>
To
Regional Directors <RegionalDirectors@thekey.com>, GeneralManagers <GeneralManagers@thekey.com>
CC
Alyson Rohane <alyson.rohane@thekey.com>
Date
Mon, 9 Feb 2026 14:40:11 -0800
Folder
INBOX
--0000000000000bc0f1064a6bd33e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Team, As part of our ongoing efforts to standardize and strengthen matching across the organization, we are rolling out *Universal Match Criteria in WellSky*. This update is intended to create a consistent baseline nationwide, while still allowing flexibility for market-specific needs. *What we need from you* - Review the *Universal Match Criteria * that have been proposed. - Identify and document any *URL-specific criteria* unique to your market that should be layered on top of the universal standards. - Ensure any additions are truly required for your local operations and client needs. *Timing* This review has a *fast turnaround* to support our broader system alignment efforts. =F0=9F=91=89 *Completed review sheets are due by Thursday at 12:00 PM (loca= l time), if you have any barrier to getting this completed by this time, please let me know ASAP.* Your timely feedback is critical to ensuring we strike the right balance between consistency, efficiency, and local flexibility before finalizing these criteria in WellSky. If you have questions as you work through your review, please reach out directly. Thank you in advance for your partnership and quick attention to this request. Best regards, Tiffany Tiffany Silton Director, Division Operations tsilton@thekey.com (760) 889-2188 TheKey.com [image: TheKey] --0000000000000bc0f1064a6bd33e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Team, As part of our ongoing efforts to standardize a= nd strengthen matching across the organization, we are rolling out = Universal Match Criteria in WellSky . This update is intended to cr= eate a consistent baseline nationwide, while still allowing flexibility for= market-specific needs. What we= need from you Review = the Universal Match Criteri= a that have been proposed. Identify and document any URL-specific criteria = unique to your market that should be layered on top of the universal standa= rds. Ensure any

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